Branch Manager
efg-hermes
Total years of experience :16 years, 1 Months
EXPERIENCE:
• Branch Manager at EFG-Hermes from 9-2010 to 6- 2012
Responsible for all of the functions of a branch office, like marketing the branch, approving the account opening form, building a rapport with the community in order to attract business and assisting customers with account problems.
Responsible for possess strong sales, people-management and customer services skills.
Responsible for making sure that the branch’s goals and objectives are met in a timely fashion.
• Head OF Local Institutional Sales at EFG-Hermes from10- 2005 to 8-2010
Manage the institutional brokerage accounts and source new accounts.
Resolve any day to day problems concerning the trading desk.
Maintain a strong relationship with clients to make sure that they are given professional services.
Ensure that the team members know about trade ideas and new items.
• Deputy Operation Manager at EFG-Hermes from 6-1996 to 9-2005
Responsible for all of the functions of an operation department, staff, project management, working with clients, approving the invoices, approving the bank letters, approving the S.W.I.F.T letters.
Resolve daily issues and work staff to improve
customer service.