Amr Saleh, Customer  Operation  Research   Manager

Amr Saleh

Customer Operation Research Manager

Analysis

Location
Egypt - Cairo
Education
Master's degree, ENGINEERING AUTOMOTIVE & TRACTORS MECHANICAL DEP
Experience
7 years, 5 Months

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Work Experience

Total years of experience :7 years, 5 Months

Customer Operation Research Manager at Analysis
  • Egypt - Cairo
  • My current job since January 2017

o Manage Customer Service team activities.
o Monitor After Sales team performance.
o SAP implementation project management.
o Data management and insights analysis for all company sectors.

Education

Master's degree, ENGINEERING AUTOMOTIVE & TRACTORS MECHANICAL DEP
  • at HELWAN UNI
  • January 2006

Brooklyn business school, InProgress. •COPC REGISTERED COORDINATOR “CUSTOMER OPERATION PERFORMANCE CENTER” Ver 5.2, 2014 •DATA ANALYSIS TRACK, UDACITY , 2018.

Bachelor's degree, ENGINEERING AUTOMOTIVE & TRACTORS MECHANICAL DEP
  • at HELWAN UNI
  • January 2006

Brooklyn business school, InProgress. •COPC REGISTERED COORDINATOR “CUSTOMER OPERATION PERFORMANCE CENTER” Ver 5.2, 2014 •DATA ANALYSIS TRACK, UDACITY , 2018.

Specialties & Skills

Call Center Development
Call Center Management
Data Analysis
ADMINISTRACIóN DE BENEFICIOS
CUSTOMER SERVICE
DATA ANALYSIS
DATA MANAGEMENT
DECISION MAKING
ENTRENAMIENTO
FINANCE
HUMAN RESOURCES
LANGUAGES

Languages

Arabic
Expert
English
Expert

Hobbies

  • Data Analysis