Amr Tantawy, مسؤول مبيعات تنفيذي

Amr Tantawy

مسؤول مبيعات تنفيذي

SMSA Express Transportation Co.Ltd license of Federal Express ( FedEx Express® ) Riyadh, Saudi Arabi

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, إدارة أعمال
Experience
17 years, 3 Months

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Work Experience

Total years of experience :17 years, 3 Months

مسؤول مبيعات تنفيذي at SMSA Express Transportation Co.Ltd license of Federal Express ( FedEx Express® ) Riyadh, Saudi Arabi
  • Saudi Arabia - Alkharj
  • My current job since January 2012

►More than 3 years experience in the Air Express Transportation - Freight Forwarder industry. ( Retail / Sales department )

سكرتير تنفيذي ومنسق موارد بشرية at شركة مقاولات
  • Saudi Arabia - Riyadh
  • February 2007 to December 2011

Job Experiences

►More than 3 years experience in the Air Express Transportation - Freight Forwarder industry. ( Retail / Sales department )
• Working as an individual and as a team member, fully follows operating procedures, and provides customers with complete service and shipping solutions to maximize Customer Satisfaction.
• Answers customer calls with initial greeting as per the procedure, process booking, tracking and Initial Tracing process, customer queries on rates, services, sales lead and other customer requirements.

►More than 5 years experience in HR and Administration department.
• Prepare all HR related documentation (e.g. employment contracts, employment offer letters, termination letters, salary certificates, salary continuation certificates, promotion letters, increment letters, warning letters etc.)
• Process all travel arrangements (flight bookings, hotel/accommodation bookings, transport arrangements etc.) for all company/prospective staff as required
• Monitor the daily attendance of all staff and inform Heads of Departments/Sections accordingly
• Handle the sourcing and issuing of life insurance and social security
• Maintain personal files for all individual employees within Pace; ensure that all personal files are regularly updated and that all content is kept confidential except from authorized persons
• Maintain personnel related information on Pace’s intranet (e.g. birthday announcements, congratulations, condolence expressions etc.); update any information related to HR on the intranet (e.g. holidays, promotions etc.
• Prepare monthly reports on staff salaries and prepare salary related documents to be submitted to banks and the relevant ministries
• Ensure that the leave system (e.g. sick leave, annual leave etc.) for all staff is regularly updated and prepare preliminary leave request reports on an annual basis
• Process all residency arrangements (e.g. new residencies, transfer residencies, residency cancels, visas etc.) for all staff.
► Three year experience in Secretary as (Executive Secretary).
• Responsible for providing secretarial, clerical and administrative support, in order to ensure that services are provided in an effective and efficient manner.
• Maintain records and develop reports concerning new or ongoing programs and program effectiveness.
• Maintain a calendar of activities, meetings and various events Assist in a variety of department operations.
• Receive, sort and distribute incoming and outgoing correspondence Performs standard office procedures including scheduling appointments, answering phones and ordering supplies.
• Prepare and arrange travel itineraries for all business trips and other related activities.
• Monitor the implementation of administrative decisions by communicating with each other sections, Submit periodic reports on the overall situation of the work and workers.
• Showing the proposals submitted by the company's staff to the Director as well as complaints

Education

Bachelor's degree, إدارة أعمال
  • at اكادمية الدراسات المتخصصة
  • June 2003

Specialties & Skills

Staff Management
International Logistics
Administration
Sales Coordination
Freight Forwarding
الحاسب الالي
Computers and laptop Maintenance
IT skills
Driving license
HR coordinator
Microsoft Office
تنسيق المبيعات
منسق خدمات لوجيستية
الشؤون الادارية
السكرتارية

Languages

English
Intermediate
Arabic
Expert

Training and Certifications

World class Customer Service (Training)
Training Institute:
Certificate of global customer service
Date Attended:
September 2005
Duration:
12 hours
BBSA- for develop English language skills (Training)
Training Institute:
BERLITZ® ENGLISH
Date Attended:
August 2005
Duration:
40 hours
Basic Business Skills Acquisition (BBSA) Certificate (Training)
Training Institute:
Future Generation Foundation - FGF
Date Attended:
August 2005
Duration:
50 hours
ICDL (Training)
Training Institute:
UNESCO Office in Cairo
Date Attended:
September 2005
Duration:
6 hours

Hobbies

  • Reading , Writing , Internet Searching and Graphics Designing