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Amrendra Mishra, Global Sr. IS Service Owner (SAP Platform and Technology)

Amrendra Mishra

Global Sr. IS Service Owner (SAP Platform and Technology)·ABB - Other Locations

India

Bachelor's degree, Electronics & Communication Engineering

Work experience

Total years of experience: 19 years, 5 months

Global Sr. IS Service Owner (SAP Platform and Technology)

February 2026 - Present

ABB - Other Locations

Bengaluru, India

February 2026 - Present

SAP Pltform Leader
SAP Tech Leader (Basis, ABAP, Integration, BTP)
SAP Projects
Vendor Management
Stakeholder Management
Financials (Cos, Budget, Expenses)

Company industry:
Manufacturing

Senior SAP Solution Architect

October 2018 - Present

Emirates Nuclear Energy Corporation

Abu Dhabi, United Arab Emirates

October 2018 - Present

Key Result Areas:
•Working as a central point of contact on architecture matters, liaising with all stakeholders such as; from business leads to technical infrastructure teams, network team, data, integration, security, PMO, service introduction and solution designers
•Researches overall trending solutions on the market for particular technical requirements and business needs
•Advise and recommends enterprise architecture strategies, processes and methodologies
•Refine overall vision and roadmap of platform based on organization KPI
•Define and drive business transformation and operational Excellency initiatives for business growth and cost efficiency of platforms
•Leading large-scale business application architecture and design efforts; developing and maintaining application architectures for various business functional areas; resolving integration and interfacing issues between various applications or systems with focus on optimizing application performance and scalability
•Validating the IT demand from BRM/ business, developing solution design document, design technical architecture, information flow, LLD, HLD, Non-functional requirements, develop SOW (technical part)
•Designing the solution keeping in mind the integration points, interfaces, data migration, hardware/software and network requirements, backup/restore strategy, security of application, network and data, and application support strategy
•Analyzing proposals from vendors, validate, score the suitability with business requirements
•Managing third party/vendor during implementation of the project ensuring the compliance of enterprise policies and procedures
•Ensuring that company’s policies and procedures are maintained and monitored
•Determining the approach to IT architecture including the appropriate architectural framework(s), methods(s), model(s), policies, standards and principles that will be adopted throughout the enterprise
•Assessing market technology choices to determine most suitable solution, including software, hardware, SaaS/PaaS cloud solutions, etc.
•Coordinating with Delivery Project Manager and Business Analyst to draft project scope and compile delivery estimates
•Developing and maintaining a model of organization’s current and future Application Architecture
•Implementing and deploying SAP solutions to achieve defined business goals; understanding the current or as is state of the IT architecture and the path required to move this to the future to be state
•Analyzing business demand, validation and design the cost effective technical solution
•Leading SAP Technical Architecture (e.g SAP upgrade, new SAP product installation)
•Leading SAP Solution Architecture on SAP HANA, SAP S/4HANA, BW/4HANA, SAP Basis and NetWeaver

Company industry:
Electric Power Production & Transmission
Job role:
Information Technology

SAP Program Manager

January 2023 - February 2026

SIDEL

Bengaluru, India

January 2023 - February 2026

SAP Platform Leader
SAP Program Manager
SAP CoE Team Leader

Company industry:
Manufacturing

Senior SAP Project Manager

May 2021 - January 2023

Protera Technologies

Bengaluru, India

May 2021 - January 2023

SAP Project Management
SAP DC Migration

Company industry:
IT Services

SAP Technical Delivery and Transformation Manager

April 2016 - October 2018

Alstom

Bengaluru, India

April 2016 - October 2018

Key Result Areas:
•Led the teams for global SAP solution implementation in Alstom
•Designed, implemented & supported complex business processes in SAP environment; created, built, tested & deployed technical components
•Managed all phases of the project efficiently (solution designing, resource, costing RFP, vendor selection, realization, testing, go-live, post go-live and final closure of the project.
•Provided solution architecture and delivering large & complex technology transformation engagements that address business challenges through leading-edge and latest SAP innovative technology solutions
•Liaised with CIO/CXO level stakeholders; delivering presentation to them on project progress
•Led:
•Global SAP deployment - support from SAP Basis, Security, ABAP & Testing Teams
•Project for SAP upgrades (EHP, Support Packages, Kernel & SAPGUI)
•Disaster Recovery Project to test & validate
•Multiple global IT projects within specified cost, time and quality
•Managed IT Infrastructure (H/W, OS & DB) for optimum performance
•Monitored:
•IT servers & hardware expiry; maintaining adequate resources (memory, CPU & disk space)
•IT systems (manual & automated) & alert setup for any discrepancy on daily basis
•Head ERP Performance Optimization Team to maintain track of system performance and ensure timely response
•Performed NRT, UAT & Regression Testing; leading a team for new ABAP development, interface & integration

Company industry:
General Engineering Consultancy
Job role:
Management

Senior SAP Technical Manager

April 2014 - April 2016

Honeywell International

Bengaluru, India

April 2014 - April 2016

Key Result Areas:
•Worked as SAP Basis Technical Leader in APAC & EMEA regions of Honeywell ACS; led a project for BASIS Support, SAP Deployment, Upgrade, Installation and special characters printing from SAP
•Designed SAP systems architecture including applications & infrastructure architectures and ensured that the same was integrated with the application roadmap & strategies
•Managed monitoring SAP systems and resolving issues based on ERP 6.0 EHP5, BI7, PI7, SRM, CRM, SCM/APO, Solution Manager, Portal, NWDI, BWA, EWM, SAP Console Server, ITS Mobile, Web Dispatcher, SAP Content Server, Seal Watermarks and SAP System performance optimization/ performance tuning
•Supervised activities related to installation, upgrade, basis support & monitoring with BASIS tools (SUM, SWPM, EHPI, Visual Admin, JSPM, SDM & NWA), System Copy, Migration, Client Copy, Client Exp/Imp, Language Supplement, and so on
•Imparted training on HA100, HA200 & HANA Architecture, Sizing, Installation, Post Installation & Updating Support Packs/Revisions; monitored daily tasks, backup/restore, user, role & privileges administration and replication using SLT, DMO (SUM) for data migration and HA

Company industry:
General Engineering Consultancy
Job role:
Management

SAP Technical Manager

September 2013 - March 2014

Cognizant Technology Solution

Dammam, Saudi Arabia

September 2013 - March 2014

Company industry:
IT Services
Job role:
Management

SAP Technical Architect

February 2007 - August 2013

Honeywell International

London, United Kingdom

February 2007 - August 2013

SAP Basis Lead
SAP Technical Architect
SAP global deployment
Vendor management

Company industry:
General Engineering Consultancy
Job role:
Information Technology

Education

Jawaharlal Nehru Technological University

August 1991

August 1991

Bachelor's degree, Electronics & Communication Engineering

India

GPA (percentage): 61.15%

GPA (percentage): 61.15%

Electronics and Communication Engineering

Skills

Solution Architecture
Expert
Solution Architecture
Expert
SAP ERP
Expert
SAP ERP
Expert
SAP HANA
Expert
SAP HANA
Expert
Microsoft SQL Server
Expert
Microsoft SQL Server
Expert
COMPUTER HARDWARE
Expert
COMPUTER HARDWARE
Expert
DELIVERY
Expert
DELIVERY
Expert
GRAPHICAL USER INTERFACE
Expert
GRAPHICAL USER INTERFACE
Expert
ITIL
Expert
ITIL
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
OPERATING SYSTEMS
Expert
OPERATING SYSTEMS
Expert
ORACLE DBA
Expert
ORACLE DBA
Expert
PROJECT MANAGEMENT
Expert
PROJECT MANAGEMENT
Expert
SAP
Expert
SAP
Expert
SAP BASIS
Expert
SAP BASIS
Expert
Solution Architecture
Expert
Solution Architecture
Expert
SAP ERP
Expert
SAP ERP
Expert
SAP HANA
Expert
SAP HANA
Expert
Microsoft SQL Server
Expert
Microsoft SQL Server
Expert

Languages

English

Expert

Hindi

Expert

Training and Certifications

Certifications
SAP HANA Administration, Operation
Solution Architecture
Six Sigma - Green Belt
ITIL v3

Hobbies and interests

Listening To Music