Senior Business Systems Analyst
Ministry Of Justice - Saudi Arabia
Total years of experience :18 years, 0 Months
Responsibilities:
• Study the customer’s goals, objectives, strategies and vision to identify problems, opportunities and business case.
• Elicit business, Stakeholders, Solution and Transition requirements.
• Analyze, document, prioritize, communicate and validate the collected requirements.
• Map for data, workflow, logical processes, and interfaces with other systems, internal and external checks and controls and reporting for moderate to highly complex projects.
• Visualize old process and enhance it as well as setting new governed one when needed.
• Participate in defining the Project solution architecture.
• Provide input into testing requirements; collaborate with developers to diagnose functional problems and propose solutions.
• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes.
• Proactively ensure the highest levels of systems and infrastructure availability.
• Manage and monitor all installed systems and infrastructure.
Projects:
• Automate the electronic due transfer to fulfillment requester (أتمتة تحويل المبالغ المستحقة لطالب التنفيذ).
• Linking the courts of first instance to the courts of appeal (ربط محاكم الدرجة الاولى بمحاكم الاستئناف).
• Managing the rights for Judicial and documentation systems (إدارة صلاحيات أنظمة القضاء والتوثيق).
• Automate the request of raw ground planning (أتمتة طلب تخطيط الأرض الخام).
• Replacing the electronic messaging system (استبدال نظام الاتصالات الادارية).
• Automation of the assets of judicial buildings (أتمتة أصول المباني العدلية).
• Automate the electronic payment initiative (أتمتة مبادرة السداد الالكتروني).
• Automate payment receipt endorsement (أتمتة إقرار بإستلام مبلغ مالي).
• Internal attorney system improvements (تحسينات نظام الوكالات الداخلي).
• Automate the complaint request (أتمتة طلب شكوى للمجلس الأعلى للقضاء).
• publication publishing management system نظام إدارة نشر التعاميم)).
• Automation of deeds permit service (أتمتة خدمة إجازة الصكوك).
• Automate phones management system (نظام إدارة الهواتف).
• Electronic attorney e-services (خدمات الوكالات الالكترونية).
• Mobile Justice Writings System (نظام كتابات العدل المتنقلة).
• Automate a waiver endorsement (أتمتة الإقرار بتنازل).
• Automation of lawyer's system (أتمتة نظام المحامين).
• Automate bail endorsement (أتمتة الإقرار بكفالة).
• Automate debt recognition (أتمتة الإقرار بدين).
• Automate competitions (أتمتة المنافسات).
• Share (شارك).
• Values (قيًم).
Project manager responsibilities:
• Plan, manage, monitor and control project in all project knowledge areas.
• Follow project lifecycle and management process.
• Managing resources and subcontractor for successful on-budget and on-time implementation of the projects.
• Study RFPs and RFQs, define customer exact requirements and needs, identify the product specifications, develop and submit the proposals.
• Pre- and post-Sales activities, meetings with customers to negotiate scope, cost and schedule.
• Managing changes to the project without unduly affecting the stated objectives and benefits.
• Regular and timely reporting of project progress to the sponsors.
System Analyst responsibilities:
• Gather, analyze, map, define and document requirements for data, workflow, logical processes, and interfaces with other systems, internal and external checks and controls and reporting for moderate to highly complex projects.
• Document business requirements and translate into functional and system requirement specifications.
• Develop or modify procedures to solve problems considering business objectives and form of desired results.
• Contribute to the development of solutions to moderate to highly complex application system problems.
• Collaborate with users, vendors and technical counterparts to explore effective alternative solutions to meet the needs of the business.
• Provide input into testing requirements; collaborate with developers to diagnose functional problems and propose solutions.
PROJECTS:
• Al-Zulfi Municipality - Electronic Document management System Implementation.
• Design ETL control and data flow.
• Develop ETL using ODI.
• Unit testing of ETL.
• Contribute in creating user manual.
• Collect data from customers.
• Analysis of the data collected.
• Report of the data collected and proposed solutions.
1. Plan, manage, monitor and control projects.
2. Manage several projects; follow project lifecycle and management process.
3. Managing resources and subcontractor for successful on-budget and on-time implementation of the projects.
4. Study FFPs and RFQs, define customer exact requirements and needs, identify the product specifications, develop and submit the proposals.
5. Pre- and post-Sales activities, meetings with customers to negotiate scope, cost and schedule.
- Leads staff in accomplishing assigned duties, monitoring and evaluating customer service standards, advising management of work, time and materials needed to correct problems, planning for future assignments and supply needs.
- Assists in conducting needs analysis, researches and recommends hardware and software systems that meet individual user needs.
- Search on the internet for the last technologies and report the manager with my view.
- Communicate with specialized companies in IT and meet them to study how to install the last needed technology, and then report the manager.
- Works with hardware and software vendors to obtain support for current systems and in the purchase of newer forms of technology.
- Cooperate with suppliers according to support contracts.
- Coordinates Employee Computer Purchase Program contracts and purchases; primary buyer for the department.
- Performs or supervises systems and user account creation, maintenance, security and removal.
- Coordinates the design, development, acquisition and implementation of computer hardware, software and data communications solutions.
- Develops, implements and administers training systems.
- manage projects as assigned and recommend solutions, create project plans, track status, monitor scope and resolve issues.
- participate in research design, development, implementation and maintenance of the Municipality- IT Projects.
- Documentation of related systems and services.
- Manage all maintenance issues with maintenance team.
- Implementation of new services and projects in area of scope.
- protect computer systems and networks as well as protection of information in all its forms, in all its stages
- Study daily and weekly systems-Trend Micro Control Manager, ISA- reports then take the suitable action according to manager instructions.
Maintenance:
- Periodically maintenance for all production lines machines power and control.
- Periodically Balance calibration.
Search and report:
- Search on the internet for the last technologies and report the manager with my view.
- Prepare reports and work schedule.
- responding to the customer rapidly.
- assisting the customer with installation and basic questions.
- providing the customer with known workarounds and resolutions.
- gathering additional information about reported issue.
- performing detailed case analysis.
- reproducing customer problems.
- developing and providing workarounds and resolutions to customers.
- escalating issues to Developer Support.
- maintaining ftp and web site content—product updates (patches/fixes) and information distribution sites.
- creating failures and requests associated with customer cases and providing status information to the affected customers.
from 1999 to 2004 - B. Sc. in Electronics and Communication Engineering Grade: Good (C+) - Digital Communication with QAM Modem project Grade: Excellent Major courses: - Computer Engineering - Computer & Programming Introduction - Computer Application 1,2 - Communication Theory -1,2 - Communication Systems - Electromagnetic Fields, Analysis of Wave Propagation, Wave Shaping & Generation - Engineering Drawing Projects: - Final Year: Team project which investigated to build up a communication system using software tools {Electronic Workbench Multisim, Eagle Layout} and test the performance of QAM modulation type - Third Year: Built a web application using HTML, Java Script, and ASP.