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Amrutha Wilson, Ecommerce Operations Manager

Amrutha Wilson

Ecommerce Operations Manager·Transcend Ltd,

United Arab Emirates

Bachelor's degree, Computer Application

Work experience

Total years of experience: 8 years, 7 months

Ecommerce Operations Manager

February 2023 - November 2025

Transcend Ltd,

London, United Kingdom

February 2023 - November 2025

• Managed Amazon Seller Central and created optimized listings using Helium10 and SEO strategies.
• Maintained and updated product catalogs on Shopify, TikTok and Superdrug.
• Responded to customer inquiries, managed reviews and feedback across Amazon and Shopify platforms.
• Monitored competitor pricing and offers, planned promotional strategies and adjusted pricing to stay competitive
and win the Amazon Buy Box.
• Created A+ content and designed product images for Amazon listings to increase conversions and improve product
sales.
• Enabled global marketplace expansion by launching listings in international markets.
• Coordinated with warehouses to track stock levels, manage new arrivals, update inventory across marketplaces.

Company industry:
Administration Support Services
Job role:
Management

SEO Analyst

June 2018 - November 2025

Hardoll Enterprises LLP,

Kerala, India

June 2018 - November 2025

• Handled order processing, inventory and listings for WordPress and Flipkart.
• Planned and executed content strategies with text, images and videos to boost social media engagement.
• Executing on-page SEO tactics such as optimizing meta tags, using header tags effectively and refining content to
enhance website visibility and search engine rankings.
• Updating the Shopify website by ensuring a seamless user experience and up-to-date product listings.
• Performed in-depth keyword research and applied both on-page and off-page SEO strategies to boost website
visibility on search engines like Google, Bing etc.
• Managed Google Shopping Ads campaigns, optimizing bidding strategies and ad placements to maximize ROI.
• Maintaining Google Merchant account, ensuring accurate product information & compliance with Googles policies.
• Writing and publishing compelling blog posts on relevant topics to atract organic traffic and build brand awareness.
• Handling B2B platforms like Indiamart & Tradeindia and adding product listings and increasing sales.
• Submiting website details to relevant online directories to strengthen the sites authority and credibility within the
industry.
• Researched and selected high-traffic, low-competition keywords to enhance content optimization and boost search
engine rankings.

Company industry:
Sales Outsourcing
Job role:
Information Technology

E-commerce Executive

November 2024 - October 2025

Mulk International,

Dubai, United Arab Emirates

November 2024 - October 2025

• Managed and updated product listings on WooCommerce, Amazon and Noon.
• Regularly updated prices, stock and product details to keep listings accurate.
• Coordinated with Italian suppliers to ensure stock availability and accurate inventory.
• Collaborated with developers to improve website backend speed and performance.
• Conducted test orders for quality control and timely delivery.
• Executed daily shipping and logistics operations with partners like FedEx and UPS to ensure fast deliveries.
• Handled customer queries, stripe payments, refunds, invoicing and delivery tracking.
• Implemented on-page SEO, crafted keyword-optimized titles and meta descriptions for WordPress website.
• Updated product photos and added keywords to boost search rankings.
• Set up and used Google Search Console and Google Analytics to track website traffic and performance.

Company industry:
Manufacturing
Job role:
Management

Ecommerce & Digital Marketing Specialist

December 2020 - December 2022

Asterima Nutricare,

Thrissur, India

December 2020 - December 2022

• Collaborated with designers to create product images for Amazon, Flipkart, Meesho and the WordPress website.
• Wrote engaging blogs, social media ad copies, captions, hashtags and scripts for reels and shorts with SEO-focused
keywords for platforms like Facebook, Instagram, LinkedIn, YouTube and Pinterest.
• Registered the brand on multiple e-commerce marketplaces across India to expand reach and increase sales.
• Planned and executed cross-platform ad campaigns, monitored and optimized regularly to maximize results.
• Developed lead generation strategies to collect customer data, build a community and increase brand awareness.
• Implemented A+ Content on Amazon for enhanced product listings and improved conversions.
• Performed weekly and monthly website performance analyses using Google Analytics, tracked user behavior with
custom tags and prepared reports for management.
• Efficiently managed Amazon FBA and FBM inventories to prevent aging stock and minimize returns.
• Performed regular website audits to identify and resolve technical, on-page, and off-page SEO issues and worked
with the development team to improve site speed and mobile & desktop responsiveness.
• Regularly coordinated with the warehouse team to monitor stock, verify physical inventory and arrange restocking.
• Coordinated with doctors, healthcare professionals and influencers for product promotions through social media,
webinars, offline exhibitions, health camps and sales events.
• Assisted the director to plan and set product MRPs, sale prices, weekly and festive offers for each marketplace.
• Measured product dimensions and weights and sourced appropriate packaging materials to ensure secure shipment.
• Led the end-to-end process of new product launches, including product selection, quality review, packaging design,
brochure creation and marketplace setup.
• Created detailed product listings in advance to ensure quick launch readiness upon product arrival.
• Managed PPC campaigns on Amazon and Flipkart, driving traffic and sales while optimizing ROI within budget.
• Maintained a social media content calendar featuring launches, promotions, collaborations and educational posts.
• Visited the warehouse to check stock, arrange FBA shipments and ensure proper packing and barcoding.

Company industry:
Other Healthcare Services

Media Intern

January 2017 - January 2018

ATEES Infomedia Pvt Ltd,

Thrissur, India

January 2017 - January 2018

• Managing social media platforms for multiple clients, including Facebook, Twiter, Instagram, LinkedIn and Pinterest.
• Creating engaging and visually appealing social media content, including graphics, videos and writen posts, aligned
with clients brand identities.
• Built backlinks and improved website visibility via social bookmarking and link building.
• Executed off-page SEO through link building and social bookmarking to improve website authority and visibility.
• Generating detailed monthly reports for clients, showcasing key performance metrics, social media growth and the
impact of digital marketing efforts.
• Collaborating closely with clients to understand their business objectives, target audience and market trends.
• Implementing SEO recommendations derived from Search Console insights to optimize website content, structure
and technical elements.
• Managed and optimized Google My Business (GMB) listings to enhance the online visibility of the business.

Company industry:
Software Development

Education

University of Calicut

January 2017

January 2017

Bachelor's degree, Computer Application

India

Skills

AMAZON MARKETPLACE
Intermediate
AMAZON MARKETPLACE
Intermediate
E COMMERCE
Intermediate
E COMMERCE
Intermediate
LOGISTICS
Intermediate
LOGISTICS
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
ORDER FULFILLMENT
Intermediate
ORDER FULFILLMENT
Intermediate
PRICING STRATEGIES
Intermediate
PRICING STRATEGIES
Intermediate
QUALITY CONTROL
Intermediate
QUALITY CONTROL
Intermediate
SALES
Intermediate
SALES
Intermediate
SEARCH ENGINE OPTIMIZATION
Intermediate
SEARCH ENGINE OPTIMIZATION
Intermediate
TESTNG
Intermediate
TESTNG
Intermediate

Training and Certifications

Certifications
Advanced Digital Marketing