Anabelle Kay Abrigo

• Managing office operations, managing procurement, inventory records, and supplier coordination to
support smooth daily business activities. Handled administrative and supply chain tasks efficiently,
ensuring accuracy, organization, and overall operational effectiveness.
• Supervised facility management, ensuring cleanliness, maintenance, and compliance with safety and
operational standards.
• Managed administrative tasks such as documentation, scheduling, and communication between
departments.
• Oversaw accounting duties, including invoice preparation, expense tracking, and reconciliation of daily
sales.
• Handled overall HR functions, including staff records, attendance tracking, and basic payroll support.
• Conducted procurement and supply chain management, handling purchasing, supplier coordination,
and inventory control.
• Provided IT support, troubleshooting office systems, POS setup, and maintaining basic technical
operations.
• Acted as the sole office point of contact, assisting the owner in all aspects of business operations and
decision-making.
• Process real estate transaction paperwork efficiently, expediting deal closures.

• Served as the main point of contact among executives, employees, and external partners.
• Provided administrative support to the CEO, ensuring smooth business operations.
• Drafted and formatted internal/external communications, including memos, emails, and reports.
• Managed office logistics, procurement, and supplier coordination.
• Oversaw HR functions, updating office policies and maintaining compliance.
• Tracked financial transactions, ensuring timely payments and invoicing.
• Led procurement strategies to enhance efficiency and minimize costs.

 Processing Sales order of TV & AV products for customer and store delivery. Ensuring the accuracy and timely process of orders, invoices and ensure that orders are processed with accuracy and efficiency.
 Coordinate to Warehouse and Installation team to ensure that all invoices and deliveries made will be send on time to customer and to store accordingly. Responding to complaints from customers and give after-sales support if needed.
 Preparing reports such as PSI, Daily Stock Report, channel stock depends on the required data by sales team and business head.
 Monitored stocks for proper coordination with warehouse for the allocation. Initiate transfer of stocks according to current promotional models, normal stocks as well.
 Communicating with principal company in stock procurement such as PI, Commercial invoices quotations, price negotiation with approval of product head and invoice for export dealers.
 Coordinating with credit controllers and providing required documents for customers for payments.
 Handling admin related work. Manage merchandiser badge, documents all the merchandiser budget expenses of the month.
 Tracking Deliveries to ensure that all customer orders have been delivered on time, conducting surveys/comments from customer to our team and report to the manager to enhance customer-relation.
 Follow up with the service team on customer complaints.

• Processed sales orders for TV & AV products, ensuring accuracy and efficiency.
• Coordinated logistics with warehouses and installation teams for timely deliveries.
• Managed reports on stock levels, sales performance, and procurement needs.
• Negotiated pricing and handled supplier contracts in collaboration with product heads.
• Assisted credit controllers with payment processing and customer document management.
• Monitored and optimized stock allocations based on promotional trends and demand forecasts.

• Responsible for the first level of technical troubleshooting to determine if an incident needs to be escalated according to priority and severity of the issue and assign it to the correct group of support.

• Responsible for daily reports handled by first level support. Participate in Incident review following major Incidents and Identify potential problems and/or increasing trend of repetitive Incidents.

• Provide 1st line technical support via phone, email reported by employees. Perform, facilitate and assist in the resolution of reported IT incidents.

• Update knowledge kit to provide fast resolution to users.