Lead Business Analyst
Schneider Electric
Total years of experience :18 years, 2 Months
Wells Fargo (Commercial Mortgage Services - Wholesale Banking)
E-Commerce Platform Integration Applications
Client: Johnson & Johnson/ Walgreens
Photon is a Next Generation Internet Consulting Firm specializing in cutting edge business solutions utilizing Web 2.0, SOA, Open Source and Mobile application development.
Responsibilities
•Understanding J&J’s Business requirements on Ecommerce Platforms & Mobile Applications development (Native/Hybrid/Mobile Web) and other IT business requirements from Macy’s & Walgreeens
•Handle approach documents, SRS, User Stories, ideas/case studies and presentations and other deliverables
•Create Balsamiq tool wireframes/mock ups based on client’s requirement
•Participating in customer review meetings and steering committee meetings.
•Involved in compliance management aspects and close interaction with service delivery team
•Reducing redundancies and minimizing deviations
•Diligently preparing ideation / value proposition presentation & collaterals (case studies, white papers and marketing brochures) on customer business and needs.
•Addressing all customer related queries and in change management process.
•Interaction with different levels of management team within Organization
•Reviewing and approving Project Baseline Change Requests
•Coordinating client’s needs / enhancements, customization of product/service accordingly and consulting with technical team for providing solutions as per the delivery schedules.
•Ensure project are delivered as per SoW and client expectations are met
•Ensuring service tickets are addressed within timelines as per the SLA’s.
•Sorting out issues and dependencies and highlighting risks
Project: CMS Portal - Illinois Institute of Technology
Project: Employee Self Service Portal/ Sales Force Automation (SFA)
Responsibilities:
•Involved in Hardcore Cold Calling.
•Identifying new prospects from US Market
•Cold calling to US companies, with special focus on MS Partners
•To create business opportunity and identifying IT needs with prospects
to get requirements.
•Selling IT Solutions & Services (CRM, SFA, Microsoft Dynamics GP/AX) to targets.
•Involved in Complete sales life level discussion with the CTO/CIO/IT Director/VP HR for IT Services, IT Augmentation Services.
•Working experience Fixing appointments for IT & Non IT Staffing Services
•Continuous follow ups with prospects to get good qualifying leads
•To send Emails, News Letters, white papers with required information to prospects
•To coordinate with cross-functional team
Managing SharePoint Based CMS Portal and its requirements
Managing various academic programs of Customer
Responsible for gathering requirement from the customer and documenting it
Preparation of Approach Note and sign off from customer
Interacting with Technology team and ensure Business requirements are delivered on time
Handling Application level tickets and involved in Functional Testing of Application
Act as Trusted advisor to the customer
Business Analysis
Domain: Retail
Responsibilities:
•Handling Internal IT requirements for Campbell Soups
•Involved in End-to-End Presales activities for Campbell’s internal IT requirements
•Focused on SharePoint to build ESS System for Campbell
•Involved in due diligence and service mapping.
•Requirement gathering, understanding pain points, service mapping, interacting the delivery teams.
•Involved in effort estimation and gap analysis
•Create UML diagrams using MS Visio
•Involved in project management aspects and interact actively with service delivery team
•To understand the client’s business, pain points and long term plans.
•Ensuring availability of resources for the project
•Clearly communicate to team members
•To create business opportunity, establishing relationship and identifying IT needs with prospect & mining existing accounts to generate new business..
•Interaction with the technical/delivery team to get the right information related to client’s requirement.
•Working experience in NDA/proposals and contract.
•Handling discussions related to pricing & engagement models with the prospects.
•Continuous follow ups with prospects to get good qualifying leads
•To send Emails, News Letters, white papers with required information to prospects
•coordinating with cross-functional teams
•Constant update of technology and the latest trends in the Industry.
•Involved in giving strategic inputs during the presales review meetings.
•Experience in Account Handling
•Preparing Customer Project Knowledge (CPK) documentation