anas abu athiah

Supervise and manage the implementation of activities at the Orphans Center in Ain Al-Basha, serving over 150 orphans through awareness sessions and integrated support programs.
Conduct regular home visits to beneficiaries’ families to assess needs, strengthen community engagement, and ensure quality of interventions.
Manage data entry and reporting processes using internal systems, ensuring accurate documentation and easy access to information.
Oversee volunteers and organize their tasks to ensure efficient and effective program implementation.
Monitor the implementation of regular and seasonal programs in line with organizational plans.
Coordinate and follow up on operations at Al-Baqa’a Rehabilitation Center for persons with disabilities, including supervising center-specific programs such as the distribution of hearing aids and wheelchairs, and supporting the implementation of therapeutic sessions for children with physical disabilities.
Lead and supervise a multi-site training program (Ain Al-Basha, Jerash, and online), delivering courses in computer skills and English conversation to empower orphans and enhance their future opportunities.
Ensure program quality through continuous field monitoring and effective coordination with teams and stakeholders.

Lead and manage Orphans and Children with Disabilities (CWD) programs across HDF centers in Jerash, Mafraq, and Ain Al-Basha, ensuring strategic objectives and high-quality service delivery.
Provide direct supervision, coaching, and capacity building to field teams to enhance performance and accountability.
Develop annual and monthly operational plans and monitor the implementation of activities against agreed timelines and indicators.
Oversee educational, psychosocial, and developmental interventions while ensuring compliance with child protection principles and humanitarian standards.
Lead monitoring, evaluation, accountability, and learning (MEAL) processes, analyze program data, and develop improvement actions based on findings.
Prepare high-quality monthly, quarterly, and ad hoc reports for senior management, highlighting achievements, challenges, risks, and recommendations.
Manage program budgets, operational advances, expenditures, and financial tracking while ensuring compliance with organizational financial policies.
Ensure efficient utilization of human and financial resources while promoting transparency, accountability, and operational excellence.
Coordinate with national and international stakeholders, strengthening partnerships and supporting program growth and sustainability.
Conduct regular field visits to centers and program sites to monitor implementation quality and address operational challenges.
Represent HDF in official meetings and regional missions, including visits to country offices in Lebanon, Libya, Syria, and Gaza, providing technical support and ensuring alignment of program standards.
Contribute to the development of organizational policies, operational guidelines, and continuous improvement initiatives.

job purpose
**Identify the case needs, follow it up, coordinate and network with institutions and individuals either inside and outside the institution and follow up the case from the opening of the file until its closure.**

**Major Responsibilities:**

- Conduct the initial case interview, which includes the initial assessment.
- Apply the risk factor scale to the case and assess its requirements.
- Documentation of the case’s information on the organization systems and platforms.
- Creating action plans or interventions to address the case's needs.
- Conduct case conference for all cases regardless of its classification.
- Ensure protection of the case with follow up to guarantee his / her safety.
- Plan implementation and follow-up work with specialists, evaluation and adjustment as needed.
- Continue follow up for the case.
- Report any case exposed to violence through the official means of reporting.
- Carry out any other tasks and obligations assigned to you by your line manager that fit within your area of expertise.

responsibilities:
Duties and Responsibilities:
Administrative and Leadership Oversight:
Lead and manage a multidisciplinary team across five main departments:
the Residential Care Department (comprising 16 caregivers and 40 orphaned children),
the Activities Department,
the Education Department,
the Protection Department,
and the Health and Psychological Support Department.
Develop and implement child care and protection policies and procedures in accordance with recognized standards.
Prepare regular reports on team performance and the quality of care provided.
Child Protection and Well-being:
Apply protection standards to prevent violence, neglect, and exploitation within the center.
Coordinate with relevant authorities in cases requiring specialized intervention.
Development and Training:
Implement training programs to improve staff competencies in child care and protection.
Design and deliver awareness sessions to help children build life and social skills.
Coordination and Communication:
Collaborate with donors and partner institutions to develop and enhance programs and services.
Maintain consistent communication with other departments to ensure comprehensive and integrated services for children.
Prepare periodic reports for senior management on program performance and outcomes.
Daily Operations Management:
Manage financial advances and operating expenses for the Residential Care Department, including children's needs.
Oversee the planning and implementation of educational and recreational activities for children.
Monitor service quality and lead continuous improvement initiatives.
Organize and supervise staff schedules to ensure optimal workflow and coverage.
Design, update, and develop operational forms across all departments to streamline administrative processes.

Direct Aid (Africa Muslims Committee) started its works in 1981 as a voluntarily non-governmental institution interesting in the development in the neediest places in Africa. Duties & Responsibilities:
• Developing new programs or projects that align with the organization's mission and goals. This may involve conducting needs assessments, researching best practices, and designing program frameworks.
• Creating detailed project plans, including timelines, milestones, and resource requirements. Ensuring that projects are implemented eficiently and efectively.
• Developing and managing program budgets, tracking expenditures, and ensuring that programs are financially sustainable.
• Establishing monitoring and evaluation frameworks to assess program impact and efectiveness. Collecting and analyzing data to inform program improvements.
• Building and maintaining partnerships with community stakeholders. Collaborating with these partners to achieve program goals.
• Recruiting, training, and supervising program staf. Ensuring that staf have the necessary support and resources to carry out their roles efectively.
• Preparing regular reports on program activities, outcomes, and impact. Ensuring that program documentation is accurate and up-to-date.
• Advocating for policy changes and raising awareness about key issues related to the Organization's mission. Developing communication strategies to engage stakeholders and the public.

• Guiding SOS youth aged 14-18 living in youth hostels towards achieving self- independence.
• Developing, implementing and following up individual development plans for every SOS adolescent under their mentorship.
• Youth leadership and guidance in education and career development.
• Maintaining a high level of knowledge in national legislation related to child welfare and child rights.
• Manages and supervises the entire youth hostel program, including budget preparation and control, and home expense management.
• Responsible for the documentation of beneficiaries’ information.

• Working on and following up with drafting performance reviews of different life skills Supervisor of sessions and volunteers - small house project.
• Supervisor of the youth council, a council of 8 life skills facilitators specially trained and certified to teach and provide students with useful skills in their lives.
• sessions and of the facilitators in the session to ensure the objectives of the classes are being met.
• Mobilizing the targeted number of students to be registered for the organization, through field visits and building positive relationships with local community institutions.
• Facilitate family awareness sessions for married men and Facilitate life skills sessions for adolescents.
• Rehabilitate children and adolescents aged between 9 and 17 years on various life skills.

• Mobilizing targeted number of students to be registered for the organization.
• Performing home visits to families to explain the organization's child protection services to them.
• Community mobilization in streets and markets to find child labor and return them to schools.
• Raising awareness of child labor families and explaining the importance of education to them.
• Transferring such cases to public schools and following up on their behavior after they are re- registered.

• Receive incoming calls and enquires from our customers.
• Find the best solutions for our customers and make them comfortable to use our services.
• Working on Oracle, Siebel, and BMS systems.
• Organize the customer's files and record their complaints.
• Referring issues or unresolved queries to the Team Leader or Supervisor.