Senior Trainer
DHL Express
Total years of experience :12 years, 4 Months
• Responsible for planning, developing, and delivering training initiatives to ensure employees have the necessary skills to meet individual job requirements and business performance needs
• To support the training team in design, delivery and co-ordination of learning and development interventions aligned with the corporate strategy
• To schedule and deliver training programs that meet individual and team learning and development requirements including mandatory training programs, learning bites, soft skills, CIS programs and other identified training programs to address development needs of the business.
• To co-ordinate and facilitate induction programs to enable new employees to become familiar with DHL’s business, policy and culture.
• To support the development of training frameworks that support line management requirements, design, deliver courses and measure training effectiveness.
• To co-ordinate and communicate training programs with functional managers and supervisors
• To manage and update the training records and materials in a systematic way and in a manner that complies with specified audit standards.
• To manage training reports that facilitates a proper evaluation of training effectiveness and efficiency and for the business to have an understanding of the ROI on training activities.
• To plan, design, and deliver training initiatives that support the success of the DHL Egypt business plan and strategic intent.
• To support Managers in identifying training needs of DHL Egypt staff.
• To develop an annual training plan and budget designed to ensure that the training needs of the organization are met.
• To manage the training budget and costs of external suppliers in a way that provides DHL Egypt with the most effective use of the training budget.
• To develop and deliver training programs that meet the training needs of the DHL Egypt staff and our business strategy.
• To measure the effectiveness of the training programs implemented, through the learning results achieved and return on investment.
• Deliver CIS training programs (country CIS Champion)
• To Manage & Support technical trainers within Egypt to ensure efficient and effective transfer of skills on the job and documentation of all training courses.
• To maintain accurate training information within the HRIS and provide reports on training activity / results as required.
• To publish and deliver a training schedule for each calendar year, which supports the company’s business plan.
• To manage e-learning programs in addition to being involved in the creation and/or delivery of e-learning packages
• To provide monthly reports for the Country Human Resources Manager on progress to date against objectives, key training statistics, speed and effectiveness of training.
• Prepare job announcements and recruitment information for vacant positions.
• Register all the job applicant’s CVs on the CVs data bank after sorting them out by career path and aspiration etc (screening out of CVs).
• Execute pre-screening and/or final phone/face to face interviews for junior & mid level posts.
• Coordinating and attending career fairs.
• Plan & manage all company’s CSR Events
Delivering soft skills, ToT (Train of Trainers) and business
development training programs
• Identifying training and development needs within an organization through job analysis, appraisal schemes and regular consultation with business managers and human resources departments
• Designing and expanding training and development programs based on both the organization’s and the individual's needs
• Considering the costs of planned programs and keeping within budgets as assessing the return on investment of any training or development program is becoming increasingly important
• Managing the delivery of training and development programs and, in a more senior role, devising a training strategy for the organization
• Monitoring and reviewing the progress of trainees through questionnaires and discussions with managers
• Evaluating training and development programs
• Identify and implement new training courses/workshops to meet regional industry requirements
Currently working on my Masters Program In Human Resources Management
Finished The Last Year in my faculty with grade of Good and specialized in Business Administration Studied International Management, Human Resources Management, Market Research, International Economics and Accounting
