Systems Support Specialist
Qatar Charity
Total years of experience :9 years, 8 Months
• Responsible of the Technical support for the systems of Qatar Charity (Portal System) .
• Testing websites and mobile apps of Qatar Charity including design and functionality tests.
• Management of Communication Center Software "Geoment IVR" including testing the software, customizing the software to suit the requirements of the call center.
• Responsible of all I.T equipment & services in the company.
• Managing the main server \[Active Directory, File Share …\] & Network.
• Installing and configuring computer hardware operating systems and applications.
• Setting up new users' accounts and profiles and dealing with password issues. • www.apex-sy.com