System engineer
HMG group
Total years of experience :15 years, 10 Months
1- Troubleshooting system errors both hardware and software.
2- Maintain and modify programs.
3- Analyse the performance of programs and take action to correct deficiencies.
4- Install, configure and maintain network components.
5- Prepare reports and take best action.
1- Analysing and designing business processes and creating workflows.
2- Management and administration of a SharePoint site collection from the Information Management Department.
3- Managing SharePoint files permissions and restrictions.
4- Setup and management of alerts to monitor activity on business critical information as required.
5- Monitoring site usage and following up on dormancy on a monthly basis.
6- Monitoring to ensure workflow and tasks are working correctly and emails are going out
7- Provide technical support for the SharePoint environment including assessment and implementation of new capabilities.
8- Training end users on basic functionality
9- Provide Information Technology with a long-term perspective on the relationship of SharePoint technology to the business opportunities facing the company.
1- Explaining highly complex technical information to customers and clients.
2- Help to find and correct software and hardware errors for the customer.
3- Participation in providing training to customers as required
4- Setting hardware-software integration for automation.
5- Predicting system errors from current status.
6- Reporting software and hardware errors.
7- DBA.
8- Prepare the necessary queries in the program.
Worked on SQL server 2005 and 2008 database engine.
1- Write all possible scenarios and test the application or the product on those scenarios.
2- Provide the best quality on the application to get best performance and best GUI to be friendly with end users.
3- Write professional reports to the responsible department.
Syrian Virtual University 2007-2013 Bachelor degree in Information System Engineering
Damascus University 2004-2007 Computer Engineering College