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Anas Tayseer, Senior Sales Engineer

Anas Tayseer

Senior Sales Engineer·Arabi Com/Firefighting, Plumbing, Infrastructure Sales.

Kuwait

Bachelor's degree, Industrial Engineering

Work experience

Total years of experience: 16 years, 3 months

Senior Sales Engineer

November 2014 - Present

Arabi Com/Firefighting, Plumbing, Infrastructure Sales.

Al Kuwait, Kuwait

November 2014 - Present

Fire Fighting Sales Engineer.
Selecting NFPA Fire Pumps (Grundfos rapid Software).
Selecting Jockey Pumps(Grundfos wincaps Software).
Handling KOC FF inquiries.
Selling/Managing All FF KFD approved products,
BS&GI pipes ASTM A53/106, Ductile iron pies&fittings, OS&Y & NRS GV, Fire Hose cabinets, Hoses, Landing valves, Dry Pillar Hydrant, Extinguishers, etc....
Handling the ERP System Quotations, Delivery Notes, Invoices, Return Material Authorization, reservations.
closing deals.
Meeting consultants for any technical comments.
Delivering and Discussing the technical submital.
preparing the technical submital.
Specification Engineer: Following consultancy offices to ensure add our brands in the approves sources during project design stage.

Company industry:
Sales Outsourcing
Job role:
Sales

Production Eng/ERP Admin (AX 2009)

October 2011 - October 2014

Al Tayyar For Plastic and Rubber Manufacturing Com.

Jeddah, Saudi Arabia

October 2011 - October 2014

• Monitoring raw material, semi finished and finished products available, shortage, and extra quantities for handling.
• Monitoring products costing fluctuation and final values realized.
• Responsible for daily transfer products.
• Converting between selling unit to weight when creating a job order to calculate the weight of raw material required.
• Deciding the material changing (replacements) for any material shortage.
• Receiving production requisitions from sales department, creating BOM, and the job order for each machine needed to produce the finish product (based on operation chart).
• Deciding which machines to run each product (product flow).
• Informing Costing department for any high inventory price or foreign values when checking the job orders.
• Over viewing the HD Section (shopping bag), its manpower quantities produced and weight of finished product results.
• Administrating the ERP system Microsoft Dynamics 2009&2012 in plant two.
• Setup the process time and process cost for each resource.
• Setup costing sheet for the plant.
• Worked with ERP implementing company contracted with Al Tayyar to setup Microsoft Dynamics 2009 to plant number thee (Project coordinator).
• Make analysis meetings; to conclude business cycle, procedures, limitations,
customization, type, products, machines,
• List company items and noting the differences, to distinguish between product and master product.
• Defining products, master products.
• Defining bills of materials.
• Defining operations, resources, routes, production units.
• Defining sites, warehouses.
• Linking cost categories and groups, bill of material and its lines,
• Creating cost categories.
• Production control module
• Production & Inventory support to implementation clients.
• Setting up working time and
• Training sessions to the client.
• Creating route and BOMs versions.
• Setting up capacities, cost/hr, run time, setup time.

Company industry:
Manufacturing
Job role:
Engineering

Operation Officer

March 2010 - September 2011

Extensya/Irbed

Irbid, Jordan

March 2010 - September 2011

• Senior representative on Aramex/KSA account.
• Handling the manager calls from the agents.
• Call centre agent on Aramex/UAE account.
• Over 200 customer handled per day over phone to obtain the customer location and time availability.
• Acting Team leader, Managing the floor that consist from about 100 agent, their breaks,
commitment, preparing and solving any malfunction of the stations.
• Sending daily reports to the client and top management; End of Day, Total Idle
Capacity, Adherence Sheet, Spare Users, Incident, Lost Calls, Agent Performance
Details, List Campaign Reports.
• Handling the communications via emails with all departments; Quality, Real Time
Management, Top Management, Work Force Management, Operations, Channel
manager, and the Client.
• Controlling agents activates, behaviour, attendance, and commitment.
• Fill daily tracking sheet for the agents.
• Make the meetings with agent for any up normal case happened and to sign the commitment memo if legalized.
• Starting the conference call with client and other departments in site B & C negotiating
all the cases we are facing.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Education

Jordan University Of Science And Technology

February 2010

February 2010

Bachelor's degree, Industrial Engineering

Jordan

GPA (percentage): 70%

GPA (percentage): 70%

• Graduated Bachelor in Industrial Engineering; Jordan University of Science and Technology/regular program, ABET* accredited course, GPA: Good.

General Jordanian Secondary Education

August 2004

August 2004

High school or equivalent, Industrial Engineering

Jordan

GPA (percentage): 88.4%

GPA (percentage): 88.4%

• General Jordanian Secondary Education/scientific branch with general average (88.4%)

Skills

Negotiation
Expert
Negotiation
Expert
Sales
Expert
Sales
Expert
Customer Service
Expert
Customer Service
Expert
Quality Management
Expert
Quality Management
Expert
Planning
Expert
Planning
Expert
Microsoft Dynamics 2009&2012
Expert
Microsoft Dynamics 2009&2012
Expert
AX (2009,2012) Admin and Implementer
Expert
AX (2009,2012) Admin and Implementer
Expert
AUTOCAD
Intermediate
AUTOCAD
Intermediate
CMS and VICI dialer
Expert
CMS and VICI dialer
Expert
ACCPAC ERP
Expert
ACCPAC ERP
Expert
GRUNDFOS Rapid Software ( NFPA Fire Pump Selection Software)
Expert
GRUNDFOS Rapid Software ( NFPA Fire Pump Selection Software)
Expert
GRUNDFOS Wincap Software(Jockey Pumps Selection Software)
Expert
GRUNDFOS Wincap Software(Jockey Pumps Selection Software)
Expert
Sales
Expert
Sales
Expert
Customer Service
Expert
Customer Service
Expert
Quality Management
Expert
Quality Management
Expert
Production
Expert
Production
Expert
Planning
Expert
Planning
Expert

Languages

English
Expert
Arabic
Native Speaker

Memberships

Jordan Engineers Association

Mechanical Engineer

February 2010

Traffic Department(Kuwaiti, Saudi, and Jordanian Driving Licences)

Private Driving Licence

January 2004

Kuwait Society Engineers

Mechanical Engineer

August 2018

Kuwait Fire Department

Fire fighting Engineer

October 2019

Training and Certifications

Training
Fire Connect
Peerless
Jan 2023
Valves & Hydrants.
Mueller
Mar 2022
Negotiation Skills.
Dr. Khaled Al Fadhli.
Mar 2023
Team Work & Team Building.
Dr. Khaled Al Fadhli.
Feb 2023
Customer Service
Dr. Ronald Abi Najem
Sep 2022
Sell Like Pro
Dr. Ali Thiab
Jun 2021
Wincap Software-Booster/Jockey Pumps Selection.
Grundfos
Jan 2015
Rapid Software: NFPA Fire Pump Selection Software.
Peerless.
Jan 2017

Hobbies

  • General Info reading