Supervisor Operations (Abu Dhabi)
Airlink International U.A.E.
Total years of experience :17 years, 11 Months
• Coordination with Customers in Routed Business (Import and Export).
• Good record of achievement in applying marketing, administrative and human resource skills to effectively manage projects and ongoing operations.
• Handling/Monitoring Documentation, Local Operations, Local Movements, for the business from various departments and maintaining the records of the files in the ERP system for audit and analysis.
• Developed and maintained strong relationships with suppliers (including distributors, transportation companies, service providers and agencies), resulting in substantial savings and improved service for the company.
• Negotiated pricing for both sales and purchasing, resulting in enhanced profit margins.
• Follow up with Liners/Agents for the updates on the latest shipping information's.
• Finding out solution for issues arising through various logistical parameters.
• Successfully handled Planning, Scheduling and Monitoring the Customs Clearance and Delivery of the shipments accordingly as per the Customers requirement.
• Handling Project on client to client basis on their requirements. Monitoring the timely delivery of the consignments to fulfill the inventory needs, procurement plans of the customers/project.
• Handling Exhibition Shipments for the major Shows/Exhibitions like, IDEX, ADIPEC, CITYSCAPE, wherever Airlink are the handlers, and handling the local movements for various general shows and exhibitions.
• Acquiring the Business through Internal Sales among the agents and supplying quotes to the customers according to their requirement and budget and thus working close with company for revenue development.
• Developed effective internal controls and always operated within budget.
• Self motivated with excel at organizing, coordinating, and managing projects.
• With five years of experience, developed a strategy for making quick decisions under high stress conditions, maintaining composure while prioritizing and orchestrating the many job functions.
• Consistently maintained high profit margins on all projects.
Coordination with Customers on their various needs in Routed Business (Import and Export).
Handling/Monitoring Documentation, Local Operations, Local Movements, for the business from various departments
Follow up with Liners/Agents for the updates on the latest shipping information’s
Finding out solution for issues arising through various logistical parameters.
Planning, Scheduling and Monitoring the Customs Clearance and Delivery of the shipments accordingly as per the Customers requirement
Handling Project on client to client basis on their requirements. Monitoring the timely delivery of the consignments to fulfill the inventory needs, procurement plans of the customers/project.
Handling Exhibition Shipments for the major Shows/Exhibitions like, IDEX, ADIPEC, CITYSCAPE, wherever Airlink are the handlers, and handling the local movements for various general shows and exhibitions.
Acquiring the Business through Internal Sales among the agents and supplying quotes to the customers according to their requirement and budget and thus working close with company for revenue development.
Temporary assignment handled for Sri Krishna Research Laboratories to maintain their products Supply Chain, Client Order Management and distribution of the products into the market.
Generating new Air/Sea business and dealing with overseas branches/agents to develop business through Sales Planning, forecasting and customer visits, sales analysis and improvements, market intelligence and strategizing to counter the same.
Assisting the BDM and the Regional Manager.
Updating shipments to the net centric ERP/CRM Application “UPSTREAM” thus updating the UK Head Office on the shipments through.
Coordination with Customers on their various shipments
Preparing Daily Call Reports, Weekly Sales Summary, Monthly Call Reports and Reports for all budgetary meetings.
Designated to concentrate on the Buying Houses and the prospective Export Houses thus generating FOB business.
Preparation of SOP, meeting the customers with appointments and cold calls, preparing Daily Call Reports.
Fulfilling the Customer needs through customer service desks across the nation wherever applicable.
Preparing the Master Call Report for monthly review thus studying on the market and revenue generation, preparing reports for budgetary review.
Coordinating with branches for outstation shipments.
Master in Business Administration (MBA – Marketing and Systems) DC School of Management and Technology (DCSMAT), Kerala. Affiliated to M.G.University, Kerala. Sub Specialization into Supply Chain Management and Logistics
Certified Logistics Practitioner (CLP) Centre of Logistics Excellence (COLE), Cochin, Kerala. A short course on Logistics, Supply Chain, Freight Forwarding and Warehousing.
Bachelors Degree in Mathematics Calicut University, Kerala. Sub Specialization: Statistics and Mathematical Economics.
