MARKETING & SALES MANAGER/HR/PROJECT MANAGER
Private
Total years of experience :20 years, 8 Months
MARKETING
• Creating and Executing the yearly marketing plan
• Company Website Design/Content/SEO/Staff Portal/ Hosting & Email Exchange
• Manage Multi Social Media Platforms - Design/Content/Paid Ads
• Design & Development of Company Printed Profile
• Edit and proofread all company corporate communication and assure alignment with brand guidelines
• Manage and oversee various digital marketing channels
• Measure ROI and KPIs
• Track and measure SEO and Google Analytics metrics and provide reports
• Research and forecast future sales and performance trends
• Research competitors and provide suggestions for improvement
• Planning and executing marketing initiatives including campaigns, events, sponsorships and corporate social responsibility programs
• Building brand awareness and increasing brand value and profitability
BID/TENDER MANAGEMENT
• Obtaining, Developing & Executing High-Level Governmental & Corporate Proposals/RFQ's/RFI's/BID’s
• Physical & Online submissions of Tenders
• Developing & Managing all Online Supplier Registration and Government Portals
HR
• Creation and implement company standard operating procedures and policies
• Address employees’ queries, conduct & organize internal and external training
• Yearly Leave Schedule & Approval for the entire organization
• Oversee and Coordinate the recruitment and selection process for the entire organization
• Ensure legal compliance with all corporate contracts & supplier agreements & nda’s
• Deal with all grievances and violations and invoking disciplinary action
• Oversee and Coordinate all mandatory Health and Safety & Environmental Certification with Dubai Municipality
• Oversee and Coordinate all Staff Performance Appraisals
• Planning and Arranging of all Team Building & Staff training
PROJECT MANAGEMENT
• Handling of specific client requests that requires finesse/vvip touch (décor/flowers/entertainment/catering/gifts etc.. )
• Handling Communication & arrangements with VVIP clients
• Brainstorming and creative idea generation for event concept
- Managing all marketing for the company and activities within the marketing department.
- Developing the marketing strategy for the company in line with company objectives.
- Co-ordinating marketing campaigns with sales activities.
- Overseeing the company’s marketing budget.
- Creation and publication of all marketing material in line with marketing plans.
- Planning and implementing promotional campaigns.
- Manage and improve lead generation campaigns, measuring results.
- Overall responsibility for brand management and corporate identity
- Preparing online and print marketing campaigns.
- Monitor and report on effectiveness of marketing communications.
- Creating a wide range of different marketing materials.
- Maintain effective internal communications to ensure that all relevant company functions are kept informed of marketing objectives.
- Analysing potential strategic partner relationships for company marketing.
And basic day to day running duties
Marketing
• Develop or implement yearly marketing strategies.
• Promote the spa' s brand, policies and core values.
• Promote and expand the spa' s memberships & sign ups
• Promote and expand the spa' s services
• Actively identify marketing and promotion opportunities.
• Manage all aspects of production, receipt and distribution of marketing material.
• Coordinate market research to identify interest and uptake for current and future membership services.
• Deliver all marketing activity within the agreed budget and within agreed sustainability criteria.
• Managing all Online Marketing (Website/Social Media/Online Adds)
• Concept/Creation and Implementation of All marketing Materials (Monthly Promotions/Monthly Newsletters/Social Media
Posts etc.)
Events
• Develop our events from proposal right up to delivery, including:
-Set, communicate and maintain project timelines and priorities
-Develop contacts to secure appropriate and good- value venue hire
-Liaise with external suppliers including venues, caterers, speakers etc
-Design and Produce all printed media use for the event
-Implement systems with the staff to manage invitations, sign up, guest list, discounts etc
-Deliver events on time, within budget, that meet expectations.
-On- the- day management of events & Training of Staff
Assistant Manager
• Inform staff of job responsibilities, performance expectations, client service standards and corporate policies and guidelines.
• Plan and direct spa services and programs.
• Train staff in the use or sale of products, programs, or activities.
• Assess employee performance and suggest ways to improve work.
• Check spa equipment to ensure proper functioning.
• Coordinate facility schedules to maximize usage and efficiency.
• Develop staff service or retail goals and guide staff in goal achievement.
• Inventory products and order new supplies.
• Monitor operations to ensure compliance with applicable health, safety, or hygiene standards.
• Recruit, interview and hire employees.
• Respond to customer inquiries or complaints.
• Schedule staff or supervise scheduling.
• Verify staff credentials, such as educational and certification requirements.
• Direct facility maintenance or repair.
• Maintain client databases.
Providing small to medium enterprises with basic graphic design needs which includes website design and management, online visual representation, online marketing and printed visual representation.
Main Responsibilities
• Marketing my products and services using various marketing channels
• Liaising with clients to determine their requirements and budget
• Designing client proposals, working with clients, briefing and advising them with regard to proposal style, format, print production and timescales
• Designing and Developing Product or Service
• Liaising with external printers on a regular basis to ensure deadlines are met and material is printed to the highest quality
My role at Hariz M.E. was a diverse combination of talent management, costume design, choreography and creative input to the events department. As part of the talent team, I was constantly on the lookout for new and exciting ‘live acts’ worldwide. I have worked on major projects like the UAE 40th National Day Celebrations and Ferrari World Abu Dhabi.
Main Responsibilities and Achievements
• Planed, coordinated and executed events - Oversee the planning and execution of logistics and operation for special meetings, conferences, road/trade shows and events.
• Managed all sort of the event operations - The facility selection, contracting, pricing, transportation, accommodations, food and beverage selections and audio/visual service arrangements, etc.
• Managed the delivery of event - Worked with event sponsors, internal/external teams on all areas of the event.
• Planned the event floor plan, its budget and produced the event materials and accessories.
• Re-assessed the communication plans, special packages, processes, and look and feel experience in collaboration with cross-company teams.
• Assisted in meeting the business objectives for lead generation from seminars, special events and trade shows.
• Negotiated and managed sub-contractors and vendors contracts.
• Design and Manage Production of costumes.
• Source, hire and train National and International Talent (Models, Promoters and Entertainers)
Event Planner Skills, Competencies and Strengths
-Detail oriented.
-Result and goal oriented
-Strong verbal/written communication skills
-Strong problem solving skills
-Extensive Experience in corporate event planning.
-self-motivated, articulate, and creative
-Ability to deal effectively with all types of personalities.
-Superb Organizational skills - Ability to prioritize
-Ability to multi-task
-Know how to adjust and work in a quick changing environment.
Online Marketing Manager at JS Enterprises
Created comprehensive strategies using online media. Optimize website content to ensure both search engine visibility and favorable user experience.
Main Responsibilities and Achievements
• Devising strategies to drive online traffic to the company website.
• Tracking conversion rates and making improvements to the website.
• Developing and managing digital marketing campaigns
• Utilizing a range of techniques including paid search, SEO and PPC.
• Overseeing the social media strategy for the company.
• Managing online brand and product campaigns to raise brand awareness.
• Managing the redesign of the company website.
• Improving the usability, design, content and conversion of the company website
• Responsibility for planning and budgetary control of all digital marketing
• Evaluating customer research, market conditions and competitor data.
• Review new technologies and keep the company at the forefront of developments in digital marketing.
Graphic Designer at Angeli Designs- (Own Online Company)
Providing small to medium enterprises with basic graphic design needs which includes website design and management, online visual representation, online marketing and printed visual representation.
Main Responsibilities and Achievements
• Liaising with clients to determine their requirements and budget
• Designing client proposals
• Working with clients, briefing and advising them with regard to proposal style, format, print production and timescales
• Developing concepts, graphics and layouts for product illustrations, company logos, and internet website
• Determining size and arrangement of illustrative material and copy, and font style and size
• Preparing rough drafts of material based on agreed brief
• Reviewing final layouts and suggesting improvements if required
• Liaising with external printers on a regular basis to ensure deadlines are met and material is printed to the highest quality.
- Leading coordination for broad-based office services including reception, facility management, internal company events and travel
- Negotiate contracts with outside vendors including, but not limited to, phone, IT, and building management
-Create, manage, and initiate cost savings within the Office Management budget
-Calendar management, requiring interaction with both internal and external executives and assistants, coordinating a variety of executive meetings
-Arrange complex travel schedule and reservations
-Assist with preparation of presentation materials
-Prioritize and manage multiple projects simultaneously, following through on issues in a timely manner
-Organizing seminars, appointments and large scale meetings.
-Recruitment - Assist finance team leader.
-Managing and training of office administrators
- Archiving
- Clothing order and distribution,
- Accident reports.
- Small purchases for housekeeping.
- Petty cash.
- Attendance record.
- Abroad records.
- Management and Stock Control of Canteen.
- Asset registers.
- Driver Schedule.
- General staff matters.
- Time sheet - summary and capturing.
- Overtime claims
- Material lists - summary and capturing.
- Arranging shutdowns and circuit breaker tests.
- Arrange services, Ensure license renewals.
- Department hours worked weekly and monthly report.
- Administrative/secretarial duties
- Typing, compiling, and writing documentation such as memos, letters, minutes, reports, etc
- Coordinating and planning functions and events
- Plan scheduled activities
- CEO diaries, flights, reservations, bookings.
- Telephone duties
- Taking minutes at management meetings
- Dept Collection for Collection Department
- Analyze Clients needs.
- Visit showrooms with the client.
- Liaising with Reps.
- Do furniture drawings and measurements.
- Coordinate fabrics, colors and furniture.
- Prepare client presentation. (Electronically & Concept Layout)
- Confirm concept with the client.
- Writing of purchase orders.
- Verify orders with suppliers.
- Estimate delivery and freight costs.
- Coordinate deliveries.
- Review and assist deliveries with client.
- Re-select back orders.
- Follow up on orders and workmanship.
- Follow up on any damaged merchandise.
- Schedule and finalize deliveries.
- Invoicing and follow up on payments.
- Representing company at Fabric Houses, functions and New introductions in the interior design field.
- Training and Development of staff.
- Handling of guest arrivals & departures.
- Handling of service and sales queries.
- Purchasing of stock and Equipment.
- Stock inventory.
- Assist kitchen with food presentation.
- Kids entertainment. (Wild Life Education)
- Guest entertainment, Game Drives, Events
- Wedding & Events coordinator.
- General Admin duties
- Ref work with commonly used materials.
- Assists Librarian in cataloging and collection
- Reader's advisory service
- Creating press releases and newsletters.
- System operation, maintenance and back up
- Assists customers using resources.
- Prepares library exhibits and displays.
- Conducts tours, book talks, multi-media.
- Maintaining of audio-visual equipment.
- story hours for children.
Admin/HR - Behavior: Putting Your Best Foot Forward Marketing - Surpassing the Competition HR - Health and Safety in the Workplace HR - Behavioral Interviewing HR - Employee Development HR - Employee Development & Generating Creative and Innovative Ideas
: Anatomy of the Skin : Proper cleansing & Facial Massage : Day/Night/Glamour Make-up : Stag Make-up : Ramp Make-up : Photographic Make-up : Burn Wounds 1#, 2# & 3# : Cut Wounds : Set Design : Theatrical Effects : Shot Wounds : Bald Caps & Prosthetic application : Body Spectra
: Afrikaans : English : Biology : Home Economics : Business Economics : Computer Science : Art
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