anish john

•• As the duty manager, responsible for the mall.
• Lead the project team (Food Court &Fresh Food Dept.) for the biggest hypermarket project in
• Was a part of the opening team for various hypermarkets opened in.
• More than 200 staff reporting.
• HACCP coordinator.
• Coordination with concerned regulatory authorities & suppliers.
• Formulating and implementing in house quality systems/procedures.
• Framed checklist for supervisors and departmental heads.
• Devised job descriptions and performance appraisals
Managing day to day operations.
• Managing procurement for all fresh food departments.
• Devised training materials and conducted training for the staff.
• Internal audits and supplier audits.
• Devised guidelines for purchasing and receiving of food items.
• Designing purchase procedure and etiquettes.
• Decision making in outlet buying.
• Final authorization of the L.P.O’s.
• Devised periodic fresh food promotions and campaigns.
• Designed the fresh food department for the new project .
• Ordering and purchasing of import food products.
• Regular market surveys to monitor competition and devising appropriate strategies.
• Handling grievance (staff/customer).