System Engineer
Maverick Mobile Pvt. Limited
Total years of experience :3 years, 4 Months
• Working as a System Engineer in Maverick Mobile Pvt. Limited (From January '2013 to Till Date) . Maverick Mobile provides Mobile Money Transfer Service to the Indian Post. And Maverick Mobile also has expertise to build & lead mobile solutions.
• Worked as a Senior Analyst in HCL COMNET SYSTEMS & SERVICES LTD (From January' 2012 to January '2013)
• Software Engineer in Spice Digital Ltd. (From May' 2010 to January' 2012) Spice Digital Ltd. is one of India's leading VAS (Value Added Services) companies in the Telecom arena. Part of the Spice Global Group, it offers innovative solutions for Telecom Operators, Enterprises and Government agencies using different mobile connectivity medium of Voice, IVR, SMS, USSD, WAP, 3G & Mobile Applications.
LIVE PROJECTS IN MAVERICK MOBILE PVT. LTD.
➢ DEPARTMENT OF INDIA POST (DOP)
DOP Mobile Money Transfer is a service that enables instant money transfer from one place to another place using mobile, through Indian post offices. The consumer just needs to have a mobile while the actual transmission of the money is initiated by the Postal Assistant, using his/her special handset. For more info kindly visit http://dopmobile.in/
Job Responsibilities include: -
1. Daily Health checks of the Server and checks all Processes.
2. Develop Shell Script to make the environment automated and schedule these script.
3. Configure new post offices on the server for lunching them.
4. Coordinate with Client Technical team to get the issue resolve.
5. Troubleshoot the issue facing by the Post Officer.
6. Open the Ticket to the concern team to solve the problem and maintaining the knowledge base.
7. Configure Postfix server, NTP server and LVM.
8. Experience in the support of fundamental technologies such as Apache, Samba, DNS, NFS, SMTP, SSH, RAID, LVM, unmount of filesystems - /etc/fstab mount options disk quota, TFTP, DHCP, HTTP.
9. Also worked on Fortinet firewall.
➢ Activation and De-Activation process for BSNL 54000 SMS and WAP Service
Job Responsibilities include: -
1. Develop shell scripts for Deactivation the SMS service.
2. Maintaining a postgresql Database for activation and deactivation data.
3. Share the data as per the required format with the Sales Team.
Technical Exposure: -
❖ Operating System: Linux6.0/ Centos 5.5
❖ Scripting Language: Shell Scripting
❖ Applications: OP5 Monitoring
❖ Database: MySQL and postgresql
LIVE PROJECTS IN HCL
➢ AIG RETIREMANT SERVICES.
AIG Retirement Services, Inc. (AIGRS), a member company of American International Group, Inc, specializes in retirement savings and investment products and services. AIGRS serves more than five million customers with retirement savings products and services through its vast distribution network of registered representatives, independent broker-dealers.
➢ HCL-AIGRS IT:
HCL manages and provides extensive IT and datacenter support to AIGRS. HCL is responsible for remote maintenance of the AIGRS datacenter at Woodland Hills, California. I have worked on Navisys Applications and Business API Servers .I specializes in API Server Support and related Operational technologies and actively involved in support / management of 14 API Servers and several Navisys Servers in Application environment.
Job Responsibilities include: -
1. Disk Space management, daily Trouble shooting and Check the processes status.
2. Schedule & manually run the shell scripts.
3. Bouncing the application from the IBM Web sphere console and troubleshooting if the problem exists.
4. Maintaining the SLA for the Business API Servers.
5. Supporting the Deployment team by coordinating with the onsite team for the Deployments at any time.
6. Making the Error Breakdown Reports.
7. Issuing the Peregrine Ticket to the concern team to solve the problem and maintaining the knowledge base.
8. Escalating the Issue through the Standard Process i.e. IT Escalation Page by following the Production desktop Procedures.
9. Validating the Application on Daily Basis for eliminate errors & Coordinating with the onsite team over the telephonic bridge.
10. Experienced with PDP (Production Desktop Procedure), IT Pages & Escalation matrix.
11. Root Cause Analysis
12. Chronology & incident management procedures
Addressing the Client concerns and specification through Video Conferencing.
Technical Exposure: -
❖ Operating System: Linux 5.0, Linux6.0/UNIX
❖ Scripting Language: Shell Scripting.
❖ Applications: IBM Web sphere console
❖ Database: MySQL
❖ Also have knowledge of VMware workstation.
LIVE PROJECTS IN SPICE DIGITAL LTD.
➢ Rail Ticket SMS Service 139
Earlier I was working for Spice Digital Client side IRCTC which is in New Delhi for SMS Service 139. The end user receives SMS for Rail Ticket Confirmation, SMS for Registration, SMS for Ticket Cancellation, SMS for Waitlist Cancellation and Waitlist Confirmation.
Job Responsibilities include: -
1. User Authorization handling, File permissions, Disk Space management, daily Trouble shooting, Patching and package application, database migration in Linux platform, etc.
2. Working with Development Team in JAVA to develop new Application for SMS messages.
3. Handling Database to check the Bookings, Registration, Cancellation, Waitlist Cancellation and Waitlist Confirmation for messages sent of IRCTC.
4. Developed and schedule the shell script in Linux.
5. Maintaining the Server for full utilization in IRCTC.
6. Co-Ordinate with Clients and Fulfill the Requirements.
7. Work with other team members to maximize the re-use of existing resources.
Technical Exposure: -
❖ Operating System: Linux and Windows 2000/XP/2007
❖ Scripting Language: Shell Scripting.
❖ Language: C, Core Java.
❖ Database: MySQL and SQL Server 2000.
❖ Applications and Tools: MS-Excel, MS-Word And Adobe Photoshop, VM Workstation.
➢ 56300 SMS Services.
Spice Digital Ltd. provides 56300 SMS Services to IDEA, Reliance, Airtel, Vodafone, Loop, BPL, DoCoMo etc mobile operator. Users get the Shayari SMS, Jokes SMS, Love Tips SMS, Cricket SMS, Health Tips SMS etc. once he/she subscribe the SMS plan.
Job Responsibilities includes: -
1. Test the SMS keyword before make it live.
2. Escalating the bugs with the technical team.
3. Attend Bug review meetings, scrum meeting.
4. Maintain the bug's documentation.
5. Take the follow up of the pending activities by the technical, Content and PM team and get the closure date.
6. Launch exciting Contest after getting the high authorities approval, which help to increase the revenue.
ACHIVEMENTS
➢ Successfully Passed ITIL Training from HCL Technologies with 97% in the month June, 2012.
➢ Comnet Jewel (For April 2012) in HCL Comnet.
➢ Employee of the Month (For March & July 2011) in Spice Digital.
➢ UP Board (10th STD) from S.D Inter College, Meerut. EXTRA CO-CURRICULAR ACTIVITIES • NSS Volunteer for Two years in College. • Captain of school Cricket team for 2 consecutive years and have won various matches. • Active member of house activities in the school and participated in various inter-house matches.
➢ UP Board (12th STD) from S. D. Inter College, Meerut.