Jeressh Ann Centeno

• Provided high-level executive and administrative support to the CEO of a leading auction house, ensuring seamless daily
operations and strategic time management.
*Managed an extensive and complex calendar, coordinated global travel itineraries, and organized meetings, events, and
auctions across multiple time zones.
*Acted as primary liaison between the CEO and internal teams, clients, collectors, and VIP stakeholders, maintaining strict
confidentiality and professionalism at all times.
*Prepared executive correspondence, presentations, and briefing materials for board meetings, press events, and client
engagements.
*Oversaw project coordination and follow-ups on behalf of the CEO to ensure timely delivery of key initiatives and auction-related
milestones.
*Assisted with client relations and business development activities, including tracking consignments, managing private client
communications, and coordinating preview events.
*Supported the CEO in curating and reviewing auction catalogues, press releases, and promotional content, ensuring alignment
with brand and strategic objectives.
*Streamlined office operations and implemented efficient systems for document management, expense reporting, and CRM
tracking.

• Oversee daily restaurant operations with assertive leadership, ensuring smooth, efficient, and culturally respectful service at
all times.
• Uphold and enforce traditional Emarati hospitality standards, ensuring every guest experience reflects authenticity, warmth,
and heritage.
• Direct and mentor service staff, setting high expectations for professionalism, punctuality, grooming, and traditional cultural
conduct.
• Manage floor activity in real time, maintaining control during peak hours with calm discipline and strong situational awareness.
• Ensure consistency in Arabic coffee preparation, serving rituals, and traditional menu presentation, safeguarding quality and
cultural accuracy.
• Maintain a pristine, organized, and welcoming environment, aligned with Emarati traditions and visual standards.
• Handle guest concerns with tact and authority, resolving issues quickly and respectfully.
• Coordinate staff schedules, breaks, and task assignments, ensuring full coverage and operational flow.
• Monitor inventory, stock levels, and supply needs—especially traditional items such as coffee beans, dates, serving pots, and
cultural presentation pieces.
• Collaborate with management on operational strategies, service improvements, and cultural experience enhancements.
• Ensure strict adherence to hygiene, safety regulations, and cultural protocols at all times.