ANNA KATRINA HERNANDEZ

• Office Management. Oversee daily office operations by managing supplies, coordinating vendors and maintenance, and ensuring a clean, organized, and efficient workplace environment.
• Administrative Support. Maintain and update employee records and HR databases, prepare key HR documents, coordinate visas and work permits, and organize interviews, meetings, and HR events.
• Recruitment Support. Post job openings on career platforms and internal systems, screen resumes and applications, candidate interviews and communication, and onboarding for new employees.
• Employee Relations. Respond to internal and external HR inquiries, resolve minor employee issues or direct them to appropriate personnel, and support the coordination of employee engagement.
• Payroll and Benefits Assistance. Support payroll processing with required data, assist employees with benefits questions and enrollment forms, and coordinate travel arrangements when needed.
• Compliance and Documentation. Ensure employee records comply with legal requirements, support audits and compliance documentation, and prepare company policies and procedures.
• Legal Services & Bookkeeping Support. Provide organized support for legal and financial administration by maintaining contracts and compliance records, assisting with audits, and handling basic bookkeeping tasks such as invoice tracking, expense recording, and payment scheduling.
• Project Support (Consulting & Events). Provide structured support for consulting projects and event operations by coordinating logistics, preparing project and vendor documentation, managing schedules, and ensuring smooth execution of meetings, workshops, and client‑facing activities.
• Supplier Selection. Identify and assess potential suppliers by evaluating quality, cost, reliability, and compliance, conducting market research, and reviewing proposals for procurement decisions.
• CEO Assistance. Make reservations for restaurants, events, or meetings.

• HR Administration & Compliance. Manage HR policies, procedures & employee records to ensure compliance with requirements & UAE labor laws. Supervise office management & administration.
• Employee Relations. Primary point of contact for employee concerns and HR-related inquiries. Address workplace issues and manage conflict resolution in a professional and timely manner.
• Onboarding & Integration. Manage onboarding to ensure smooth integration of new hires into the organization. Monitor probation periods and provide feedback to ensure successful transition.
• Performance Management & Development. Support managers to identify employee development needs for career progression, conducting performance review and providing constructive feedback.
• Recruitment & Talent Acquisition. Manage the full-cycle recruitment process. Collaborate with managers to define job requirements. Lead employer branding initiatives to attract top talents.

• Employee Records Management - Maintaining both digital and physical records of employees.
• HR Database Updates - Keeping track of new hires, separations, vacation and sick leaves.
• Payroll Assistance - Providing data for payroll processing, such as absences, bonuses and leaves.
• HR Policies & Procedures - Preparing paperwork and ensuring compliance with company policies.
• Employee Requests - Processing inquiries related to HR matters and record any transaction.
• Recruitment Support - Assisting in posting job ads and handling incoming resumes and applications.
• Trainings & Meetings Coordination - Organizing HR-related events, seminars and meetings.
• Onboarding Assistance - Helping new employees understand company policies and procedures.

• Office Management - Responsible for handling front office and administration duties, including office organization, reports, filing documentation and clerical duties. Handling company inquiries.
• Human Resource Management - In charge of recruitments, training and development, compensations and benefits, and performance evaluation. Compiling personnel records and data.
• Facility Maintenance - Contact contractors for complaints/request of services as well as administering their works while in premises, making sure the company facilities are maintained and improved.
• Booking and Visa Documentation - Preparing travel & working related documentation such as coordinating concerned agencies, visa requirements application for employees & records for filing.
• Pantry, Stationery & Office Supplies - Purchase and tracking of incoming and outward supplies. Coordinating all office needs to ensure smooth day to day operations of the business.

• Managing reservations and cancellations, assisting guests with inquiries, and providing exceptional customer service throughout their stay. Ensuring guests have a seamless and enjoyable experience.

• Plan and execute events such as weddings, corporate meetings, and other special occasions. Oversee event setup, implementation, ensuring smooth operations and client satisfaction.

• Overseeing daily retail operations, monitoring inventory, managing customer complaints, meeting sales targets, ensuring store operates effectively and maintain high levels of customer satisfaction.

• Provide support to the HR team and contribute to the smooth functioning of HR operations. Responsible for various administrative tasks, maintaining employee records, data entry and filing.