Anna Santiago Jumaquio, Housekeeping Supervisor

Anna Santiago Jumaquio

Housekeeping Supervisor

DJ Paradise Hotel Resort, Inc.

Location
Philippines
Education
High school or equivalent, Hotel and Restaurant Management
Experience
9 years, 3 Months

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Work Experience

Total years of experience :9 years, 3 Months

Housekeeping Supervisor at DJ Paradise Hotel Resort, Inc.
  • Philippines
  • June 2015 to February 2018

1. Assignworkers their duties and inspects works for preformance to prescribed standards of cleanliness
2. Investigates complains regarding housekeeping service and equipment and take corrective action
3. Obtains list of rooms to be cleaned immidiatly and list of prospective. check-outs or discharges to prepare work assignments
4. Coordinates work activities among departments.
5. Conduct orientation training and in-service training to explain policies, work procedures, and demonstrate use and maintenance of equipment.
6. Inventories stocks to ensure adequate supplies.
7. Evaluates records to forecast department personnel requirements
8. Make recommendations to improve service and ensure more efficient operation.
9. Prepares reports concerning room occupancy, payroll, and deparment expenceses.
10. Selects and purchases new furnishings.
11. Performs cleaning duties incase of emergency or staff shortage.
12. Examines Building to determine need for repair or replacement of furniture or equipment, and makes recommendations to management.
13. Attends staff meetings to discuss company policies and patron's complaints.
14. Issues supplies and equipments to workers.
15. Establishes standards and procedure for work of housekeeping staff.
16. Advice manager, desk clerk, or admitting personnel of rooms ready for occupancy,
17. Records data regarding work assignments, personnel actions and timecards and prepares periodic reports.
18. Screen job applicants, hires new emplyees, and recommends promotions, trasfers, and dismissals.

Housekeeping at MAB FACILITIES MANAGEMENT (L.L.C)
  • United Arab Emirates - Dubai
  • February 2014 to March 2015

BICSC
The british institute of cleaning science
"recommended colors coding for the cleaning industry"
Yellow- Clinical (Healthcare use)
Red and Whie-Best practice for sanitary applinces
Red-General washrooms
Green-General food and baruse
-Excluding commercial food preparation areas
Blue-General lower risk areas
White-Bespoke or site specific
JANITOR'S ROOM- first wash your hands open door, light, ventilation, wear gloves and face mask, wear goggles then put cleaned caution board atleast 1meter away from the door.
MOP TROLLEY-public area check wheels and ringer
ROUND BUCKET-wash room
SPRAY BOTTLE-always have labels clean materials inside and out
USE MEASURING CUP
4 Liters of water- minimum for trolley garbage bag and floor protector use concebtrated stone and tile cleaner (AQUAMIX)
AQUAMIX
Mesuring cup
Read (MSDS)- material data sheet-before opening the chemical
mix 30 to 118ml of per 3.78 5liters
-depending on the dirt after mixing wash the cup ken tucky mop.
minimum of 26 of water for round bucket
use SANITOL
Read MSDS/use chart
1:50 -Sink
1:20 - Walls 200ml of water
1:10 - Urinal
USE SPRAY BOTTEL- max of 500L
clean funel
chemical flushkleen
toilet acid cleaner
FLUSHKLEEN DISTULION
1:5 - 1:10
wash funnel and cup
clean floor protector after clean the floor
MU2- equipment safe, use and care
clean machine
check filter-if 75% dust dispose and cleane cable
MU3 - storage of equipment and materials
BUCKET CHEMICAL - towels, tissues, goggles, cup, funnel.

Pharmacist Clerk at PRIMECARE PHARMACEUTICAL DISTRIBUTORS
  • Philippines
  • June 2013 to January 2014

The duties of a pharmacy clerk inculed answering telephones, forwarding calls, taking messages assisting customers, stocking shelves, operating cash registers, cleaning work areas and sterilizing containers. in some organizations, pharmacy clerks may be responsible for ordering medications, organizing supplies and labeling drugs as well.

Housekeeping at Office Of H.H Sheikh Mansoor Bin Zayed Al Nehyan
  • United Arab Emirates - Abu Dhabi
  • November 2012 to June 2013
Room Attendant at DJ Paradise Hotel Resort, Inc
  • September 2008 to September 2012

Driver
Occupation: Housewife

DJ Paradise Hotel Resort, Inc.
Mc Arthur Highway, Dakila Malolos, Bulacan
Job Position: Room Attendant
Date: September 2008 - September 11, 2012


Description:
A VIP accommodation and excellent service at the Class AAA Hotel, the first of its kind in Malolos City. 22 elegant hotel rooms, and take a relaxing dip at the hotel's exclusive pools. Executive suites, fully-furnished with their own receiving area and Jacuzzi are perfect for an exceptional stay in Paradise.


• Fully furnished hotel rooms with water heater
• Standby power generator
• Computerized telephone system
• Function halls
• Billiards
• Adult and Kiddie pool
DJ Paradise Resort is also a great venue. With its coffee shop, restaurant, videoke bar, and fully equipped functions room, it can handle all types and sizes of receptions-be it a wedding, birthday, baptismal, meeting and more.

When occasion calls for special banquets or live-in seminars, our Hotel Roof deck, Hotel Golden Shower Function room, Hotel Poolside, Restaurant Pavilion, VIP Lounge, Shepherds Hall or Hidden Garden are perfect for indoor and outdoor functions, be it for wedding, parties, reunions, conferences, retreats and other gatherings. With our fully-air-conditioned halls, sound and lighting equipment and professional catering service, we take pride in having become a favorite venue for special events.
Duties and Responsibility

• If there is any damage to the room or if items have been left behind, I report it to supervisor
•Must change the bed linens and make the bed. I should vacuum any carpeted areas of the room and clean floors and upholstery such as couches and chairs.
•Responsible for the overall cleanliness of the bathroom, including cleaning toilets, shower stalls, bathtubs and sinks.
•Each day, I visit guest rooms to make beds, run the vacuum, empty the trash, and exchange used towels and linens for clean ones
•After a guest checks out, It's my responsible for preparing the room for the next guest.


I hereby certify that the above information is true and correct.

Education

High school or equivalent, Hotel and Restaurant Management
  • at Saint Michael's College of Laguna
  • January 2008

College (graduate) Course: Associate in Hotel and Restaurant Management Saint Michael's College of Laguna Biñan, Laguna 2006 -2008 Secondary Education

High school or equivalent, Elementary Education
  • at Sta. Monica High School
  • January 2003

Sta. Monica High School Hagonoy, Bulacan 1999 - 2003 Elementary Education

High school or equivalent,
  • at San Agustin Elementary School
  • March 1999

San Agustin Elementary School Hagonoy, Bulacan March 31, 1999

Specialties & Skills

Parties
Upholstery
Education
Special Events
Plating
EXCHANGE
LIGHTING
MACHINE SAFETY
PLATING
SAFETY TRAINING
TELEPHONE
TRAINING
UPHOLSTERY

Languages

English
Intermediate

Training and Certifications

Formal Dining (Certificate)
Date Attended:
February 2007
Valid Until:
February 2007