Anna Wilczynska, Resourcing Executive

Anna Wilczynska

Resourcing Executive

Quest Search and Selection

البلد
الإمارات العربية المتحدة - دبي
التعليم
دبلوم, HR Business Partner
الخبرات
16 years, 3 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :16 years, 3 أشهر

Resourcing Executive في Quest Search and Selection
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ يونيو 2018
Senior Recruitment Coordinator في JACOBS (CH2M)
  • بولندا
  • يوليو 2017 إلى أبريل 2018

Scheduling interviews with external and internal candidates (UK and MENA).
• Consistent co-ordination with recruiters, candidates and line managers.
• Administrative duties, preparing reports and statistics.
• Updating Taleo system, posting job offers and administering communications.

Senior Recruitment Coordinator في Alexander Mann Solutions
  • بولندا
  • أغسطس 2015 إلى يونيو 2017

Recruitment co-ordination for high level C-suite and managerial role Candidates.
• Preparing contracts for candidates and updating data in a dedicated systems, on-boarding process
• Constant contact with recruiters, preparing reports, collecting and verifying Documents.
• Scheduling, instigating contract extensions, co-ordinating exit management

Knowledge Management Specialist في ITI Neovision S.A.
  • بولندا
  • مايو 2010 إلى يوليو 2015

• Managing the flow of information (collection, verification and distribution, project
management)
• Administration of the portals used to distribute information (CMS)
• Creation and verification processes, participation in projects, preparing e-learning and knowledge tests, articles, guides etc.

Quality Control Specialist في ITI Neovision S.A.
  • بولندا
  • مايو 2009 إلى أبريل 2010

• Monitoring and evaluation applications created by office workers (adhering to established standards of quality),
• Conducting coaching sessions, participation in the
creation of knowledge tests for consultants,
• Cooperation with all departments to update/create procedures, new policies

Back Office Consultant في ITI Neovision S.A.
  • بولندا
  • أكتوبر 2008 إلى مايو 2009
Customer Service Consultant في ITI Neovision S.A.
  • بولندا
  • يناير 2008 إلى أكتوبر 2008

Customer service through the Call Centre - providing high-quality service and
customer satisfaction,
• Solving problems - associated with offered services and products (technical,
payments, procedural etc.),

الخلفية التعليمية

دبلوم, HR Business Partner
  • في SGH Warsaw School of Economics
  • فبراير 2018

Post-graduates studies.

ماجستير, Political Science
  • في Pedagogical University of Cracow
  • نوفمبر 2015
بكالوريوس, Political Science
  • في Pedagogical University of Cracow
  • يونيو 2012
دبلوم, Journalism
  • في Pedagogical University of Cracow
  • مارس 2012

Specialties & Skills

CALL CENTER
COACHING
CUSTOMER SATISFACTION
CUSTOMER SERVICE
MICROSOFT OFFICE
POLICY ANALYSIS
QUALITY
TELEPHONE SKILLS

اللغات

الانجليزية
متمرّس
البولندية
اللغة الأم