Associate Consultant - Modern Workplace
HCLTech
Total years of experience :12 years, 1 Months
• SharePoint Administrator - L3
• Modern Workplace Consultant
• Project Management | Scrum Master
• Managing implementation and transition of systems
• Planning continuous improvements, end user training, data management
• SharePoint Online Administrator - L3
• Site Reliability Engineer for SharePoint DevSecOps team
• Manage DEV, QA, UAT and PROD tenants
• Project Management - Outages, Password/Cert Renewal, Service Catalog, Automation
• Work with Dev team on deployments and issue fixes
• User Training, Customer Success
• Work with MSFT Product Group and Engineering Team on issues and Design Change Requests
• Creation of knowledge articles and ServiceNow monitoring
• SharePoint Server Administration \[2013, 2016, SharePoint Online\]
• SharePoint Online tenant configuration
• SharePoint deployments and L3 production support
• SharePoint health check and monitoring using Splunk and AppDynamics
• Installation of Ofice Online Server (SP 2016)
• Managing Intranet and Extranet farms
• Change management for SharePoint issues
• Plan and execute Certificate and Password renewals
• SharePoint Server Administration \[2007, 2010, 2013, Ofice 365\]
• Production Support - L3
• Performance tuning of SharePoint farms
• Configuration of Service Applications and Services
• Migration from SharePoint 2010 to SharePoint 2013
• Monitoring and troubleshooting of SharePoint Servers and Site issues
• Project Management
• SharePoint Server Administration \[2010, 2013, 2016\]
• Setting SharePoint Servers at OpenStack, AWS, and On-premises
• SharePoint Deployment, Configuration, Upgrade and Patching
• SharePoint Migration
• Project Management for SAMA in Saudi Arabia
• Managing SharePoint Server health and disk space usage
• Setting up DEV, QA, UAT, Staging and Production environments
• Formulating Backup and Recovery plans
• Configuring service applications
• Product and Application Support
• Execute test cases and generate bug reports for web and mobile
• Prepare and review test methodologies and test plans
• Defect analysis and tracking till closure
• Responsible to work with Scrum teams for milestones/deliveries
• Simulation and Triage of issues raised by customers
• Review bug descriptions, functional requirements, and solution documents
• Create content for digital and social media space.
• Research to develop and produce web and print content.
• Create and post timely content on organizations website.
• Producing Technical Content for various client requirements.