Ansel Tisserant

1. Producing written information for customers, often involving use of computer packages/software.
2. Writing reports analyzing the customer service that your organization provides.
3. Developing feedback or complaints procedures for customers to use.
4. Keeping accurate records of discussions or correspondence with customer.
5. Responsible to ensure that the customer receives an adequate level of service with each concern or request.
6. Provide customer support and technical issue resolution via E-Mail, phone and other electronic medium.
7. Provide guests with directions or other venue information.

1. Ensure the smooth functioning of the debate program.
2. Help in troubleshooting.
3. Proper network configuration throughout the debate.

1. Help conference attendees with single point of contact for provision and supports of ISPS products.
2. Fulfillment of requests from attendees for the ISPS products namely print on demand, tablet devices, USB and CD ROM and network cables.
3. Initial troubleshooting of hardware and software issues related to tablets issued to the attendees.
4. Update device inventory software to record issuance of tablets to attendees and return of tablets at conclusion of conference.
5. To maintain professional development to meet the changing demands of the job.

Assisting the Manager in the following functions such as: ✓ Develop & execute sales strategies, managing customer relationships.
1. Making sales calls & Handling enquiries from potential customers.
2. Checking the invoice and receiving of goods, ensuring to match the documents of both parties.
3. Identifying & delivering operational cost reduction and cost avoidance initiatives.
4. Arranging the truck load to dispatch the invoiced goods to stock yard.
5. Responsible for a team of over 5-7 staff that include drivers and warehouse operatives
6. Checking the packing list and sorting the items for matching.
7. Reporting of any discrepancy and damaged goods.

1. Providing first level technical support to customers.
2. Managing and maintaining Active Directory, DNS & DHCP on Windows 2003/2008 servers.
3. Undertaking analysis, diagnosis and resolution of client problems via phone, e-mail & face to face contact.
4. Quickly responding to customer enquiries and concerns.
5. Setting up new user's accounts and profiles and dealing with password issues.
6. Monitoring IT network to ensure availability to all users.
7. Configuring and troubleshooting print servers, network printers, scanners and plotters.
8. Installing & maintaining wireless networks.
9. Repairing IT equipment and replacing parts.
10. Supported and maintained servers and backup

1. Coordinating with India and Dubai Branch according to the request.
2. Marketing company's product (Accounting Software and Web Designing)
3. Managing and maintaining Active Directory, DNS & DHCP on Windows 2003/2008 servers.
4. Installation and Configuration of Outlook express.
5. Configuring and troubleshooting print servers, network printers, scanners and plotters & Hardware Support.

1. Aggressively gather information on each project to achieve quality event productions.
2. Conduct research, make site visits, and find resources to help staff make decisions about event possibilities.
3. Create and revised room layouts for each event.
4. Propose new ideas to improve the event planning and implementation process.
5. Prepare nametags, materials, notebooks, packages, gift bags, registration lists, seating cards, etc.
6. Close out all events as required.
7. Sample food and select dishes for menus..
8. Schedule Speakers, vendors and participants.
9. Coordinate and monitor event timelines and ensure deadline is met.