Portal Design & User Experience Specialist
EMTS Etisalat Nigeria
Total years of experience :17 years, 7 Months
Over 11years experience in Web Portal User Experience Design, Social Media, Digital Media, Branding, Public Relations, Online Marketing and Information Technology.
Key resource in the design and implementation of etisalat online strategy and ecommerce drive that grew online traffic to over 1million hits per month across the portals.
Key resource in 3man team that implemented strategic online initiatives including the auto redirect to airtime purchase platform once data is exhausted. This initiative has greatly impacted overall online revenue.
Direct resource in the development and deployment of etisalat easymobile app. This iOS application enables subscribers to manage their data, voice accounts and customer care support using touch functions. This app has exponentially driven revenue to unprecedented levels across iOS and Android users on the network.
Key Resource in etisalat Project ONE network drive. A single signon initiative that gives the customer much needed leverage with simple tools and cross channel navigation across Etisalat Corporate Portal, eShop, Selfcare and Content Portal, including an unmatched and unified user experience across all touch points on the network.
Key resource in the creation and management of etisalat social media channels Facebook, Twitter, LinkedIn and YouTube, including other third part sites from inception of the network. This has helped grow the social network from less than 1k subscribers to almost 1million likes on Facebook alone.
IT Brand and User Experience specialist - mu duties include management of all graphic and visual design both for online and internal usage. Review of marketing communication creative from agencies and partners to ensure it meets our marketing goals.
Brand strategy formulation and implementation, Managing design and deployment of print deliverables, design of GUI’s for Java Enterprise Application. Development, design and deployment of Interactive I-ROM’s for corporate use, design of Training Modules and Interactive Applications using Macromedia Studio, design and management of website contents, Project Branding and Template Design. Managing medias, including TVC’s, Radio Jingles, Outdoor and office brand Solutions. Liaising with Government and Private Media Authorities. Managing Change process awareness for SAP implementations etc.