ANWAR MUKHTAR

Network Administrator at Gulf Insurance & Re-Insurance

• Kuwait - Al Kuwait
• My current job since February 2022

Manages the daily activities of LAN and WAN, performs diagnostics, schedules preventative maintenance.
 Configuring and administrating network equipment including switches, routers, Proxy servers, firewalls, Security Devices etc.
 Troubleshooting network issues and configuring security measures related to overall network including Firewall policies, Routers, Switches, Wireless, VPN, Servers and Systems.
 Ensuring healthy status of all Network devices such as servers, switches, firewalls, systems, virtualization, VM’s and related network devices and its administration.
 Maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades, firmwares and collaborating with IT consultant on IT infrastructure optimization.
 Maintaining, configuring, monitoring and protecting data, software, and hardware by coordinating, planning and implementing network security measures, Performing disaster recovery operations and data backups.
 Conducting meeting with our vendors and regularly improving services by introducing new technologies and techniques.
 Handling Customer issues via email, phone, remote access and physically attending the call, Researching and identifying solutions for software and hardware issues.
 Installing and testing of network servers, operating system, software’s, routers, switches, cabling, and other related network components
 Direct unresolved issues to the next level of support personnel, Record events and
problems and logs and Provide accurate case details

Network & Sytem Administrator at Asnan clinic

• Kuwait - As Salimiyah
• August 2016 to January 2022

 Manages the daily activities of LAN and WAN, performs diagnostics, schedules preventative maintenance.
 Ensuring healthy status of all Network devices such as servers, switches, firewalls, systems, virtualization, VM’s and related network devices and its administration
 Maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades, firmware’s and collaborating with IT consultant on IT infrastructure optimization
 Maintaining, configuring, monitoring and protecting data, software, and hardware by coordinating, planning and implementing network security measures, Performing disaster recovery operations and data backups
 Conducting meeting with our vendors and regularly improving services by introducing new technologies and techniques
 Maintaining computer networks and all associated systems including software, hardware and applications.
 Handling Customer issues via email, phone, remote access and physically attending the call, Researching and identifying solutions for software and hardware issues.
 Installing and testing of network servers, operating system, software’s, routers, switches, cabling, and other related network components
 Direct unresolved issues to the next level of support personnel, Record events and
problems and logs and Provide accurate case details
 Maintaining IT inventory and working with vendors for the purchase of IT accessories as per the need of clients.
 Lead the network design and management of firewall by establishing and enforcing policies; defining and monitoring access with defined LAN, WAN, and DMZ communication.
 Ensuring regular upgrades, OS patches, firewall firmware upgrades, and related upgrades on all network devices.

IT SUPPORT ENGINEER at SAAG SYSTEM

• Kuwait - Al Kuwait
• March 2016 to July 2016

IT SUPPORT ENGINEER at ALANSARI TECHNICAL SOLUTION

• Kuwait
• November 2015 to February 2016