Waitress Cum Cashier
Paris Group
Total years of experience :5 years, 5 Months
Waitress Cum Cashier
Biella
UAE, Dubai
December 2014 to August 2015
•In charge of the restaurant on the absence of restaurant supervisor.
•Taking restaurant reservations.
•Maintaining customer database, properly recording customer specification and requirements in the system.
•Assisting Restaurant manager in sales distribution plans.
•Making sales calls at festive seasons.
•Working hand to hand with restaurant supervisor in entering daily petty expenses and food supplier delivery notes.
•Taking restaurant cutlery and crockery inventory and maintaining a log.
Waitress Cum Cashier
Fauchon
UAE, Dubai
June 2014 to December 2014
•Escorts customers to their tables and ensures they are settled comfortably; offers coffee and other drinks
•Presents the menu to customers, answers queries about it, and makes suggestions if necessary
•Informs patrons the restaurant’s daily specials
•Explains the preparation and cooking methods as well as ingredients of various menu items
•Takes orders from customers for food and beverages, writes down or memorize the orders; and enters information into the computer for transmittal to the kitchen
•Serves food and beverages promptly
•Ensures that customers are enjoying their meals or that they do not have any problem with their food
•Collects the customers’ payments and prepares bills with itemized costs
•Prepares and tidies up the tables or counters; makes sure there are enough salt, sugar, pepper, cream, other condiments and napkins in every table or counter.
•Performs other duties like brewing coffee and preparation of salads and appetizers
•Decorates dishes prior to serving
•Ensures that there are adequate supplies of food, tableware, linens, and beverages
•Stays alert for customer’s requests and be prompt to address them
•Performs other tasks assigned by supervisor or manager from time to time.
Barista Cum Cahier
CARIBOU COFFEE SHOP
Doha, Qatar
January 2013 to March 2014
•Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
•Prepare and serve food and drinks according to customer’s orders or supervisor’s instructions, following approved procedures
•Communicate clearly, concisely and accurately with management and other baristas
•Maintain excellent customer service skills
•Demonstrate integrity, honesty, and knowledge that promote the culture, values and mission of Clemens Perk
•Maintain and model a calm demeanour during periods of high volume or unusual events
•Maintain regular and consistent attendance and punctuality
•Manage cash and payment system in accordance with company procedures and policies
•Complete any prep work or stocking that is needed and store food in designated containers and storage areas to prevent spoilage
•Clean work areas, equipment, utensils, dishes, and silverware
•Complete any duties assigned to you by the manager
ACTIVE ASIA March 2009- November 2010
San ferando, Pampanga, Philippines
Position: Sales Lady
Responsibilities: • Give pleasant greetings with a good smile to the customer.
• Analyze daily sales data to forecast requirements.
• Coordinate promotions based on customer feedback and sales data
• Promotes and introduce the products to the customer especially with the newly launched.
• Taking care of the presentation and display of the products.
• Explains product's specifications to the customer.
• Maintain the availability of the products by checking the stocks quantity.
SM DEPARTMENT STORE
UNISILVER/SILVER WORKS June 2008-February 2009
Pampanga
Position: Sales Lady
Responsibilities: • Give pleasant greetings with a good smile to the customer.
• Responsible for showing and explaining the various features of items to potential customers.
• Handle responsibilities of cleaning, maintaining and organizing the display cases to make it appear in appealing way to customers.
• Perform the tasks of handling cash payment or credit card as well as check credit card to ensure the reliability of purchasing.
• Responsible for explaining return polices payment modes, payment services and other services.
• Promotes and introduce the products to the customer especially with the newly launched.
• Taking care of the presentation and display of the products.
• Handle the tasks of supervising the store and report suspicious activities to the store manager, if any.
• Targeting sales quota and promoting better sales.
GREEN WICH RESTAURANT January 2008- June 2008
SM, Pampanga, Philippines
Position: Waitress
Responsibilities: • Handling customers, Greeting, Seating and taking orders.
• Serving food with proper accompaniments.
• Preparing hot and cold beverages.
• Handle petty cash and make all necessary entries, when assigned in cash counter.
• Handle telephone calls promptly and politely.
• Handling customer complaints on the absents of restaurant supervisor.