Arfad pulikkal parambu

Delivered exceptional customer service by assisting 80+ customers daily with footwear, accessories, product
selection, sizing, and purchase decisions, contributing to increased customer satisfaction and repeat business.
Achieved and consistently exceededmonthly sales targets by 10-20% through effective upselling, cross-selling, and
strong product knowledge offootwear and fashion accessories.
Maintained in-depth knowledge ofnew arrivals, promotions, pricing, and seasonal collections to provide accurate
product recommendations and enhance customer experience.
Maintained a high level ofcustomer satisfaction by resolving customer concerns efficiently and ensuring a positive
in-store shopping experience.
Assisted in inventorymanagement, stock replenishment, barcode checking, and stock audits, helping reduce stock
discrepancies and improve inventory accuracy.
Helpedmaintaininventoryaccuracyabove95%througheffectivestockmonitoring, replenishment, andcyclecountsupport.