Customer Service Representative
Concentrix - Philippines
Total years of experience :1 years, 3 Months
Seasonal Healthcare Account- take inbound calls, do outbound calls, and respond to chats to help and process the enrollment of benefits for employees such as life and health insurance, medical, dental and vision coverage, employee assistance programs, etc. The employees are from different companies based in the United States, mostly in South Carolina.
Australian Financial Account- receive inbound calls, do outbound calls, and send emails if necessary to assist customers with their concerns about their debit and credit card accounts such as checking the account balance, transactions, fees and charges, issuing of cards or replacement, etc.
Certificates for EdTalks
Graduated With Honors Spoken Word Poetry Contest Representative