regional it supervisor
pjr
Total years of experience :7 years, 9 Months
1. **Strategic Leadership:**
- Develop and execute regional IT strategies that align with organizational goals.
- Collaborate with executive leadership to identify opportunities for leveraging technology to enhance business outcomes.
2. **Team Management:**
- Provide effective leadership to the regional IT team, fostering a culture of collaboration, innovation, and excellence.
- Recruit, mentor, and develop IT talent to maintain a high-performance team.
3. **Infrastructure Oversight:**
- Lead the design, implementation, and maintenance of IT infrastructure, including networks, servers, and systems.
- Ensure the availability, reliability, and security of IT systems across the region.
4. **Application Development and Support:**
- Manage the development, deployment, and support of key applications, ensuring they meet business requirements.
- Collaborate with development teams to drive innovation in application development.
5. **Security and Compliance:**
- Implement and enforce robust security protocols to protect IT assets and sensitive data.
- Ensure compliance with industry standards and regulations.
6. **Financial Management:**
- Develop and manage the regional IT budget, optimizing resource allocation.
- Evaluate technology investments and recommend solutions based on ROI analysis.
7. **Vendor Relations:**
- Manage relationships with IT vendors, negotiating contracts and overseeing service level agreements.
- Evaluate and recommend new technologies and solutions to enhance IT capabilities.
8. **Stakeholder Collaboration:**
- Foster strong partnerships with business units to understand IT needs and deliver solutions.
- Communicate effectively with both technical and non-technical stakeholders.
9. **Incident Response and Recovery:**
- Develop and maintain incident response and disaster recovery plans.
- Coordinate responses to IT incidents, ensuring minimal downtime and swift resolution.
Controlling all the CDRs and FILES.
Creating all the workflows using Ericson Multi Mediation platforms . Providing both support, management and backup for the system 24/7 . Ensure that the tickets will be charged the right way .
Solving corrupted ticket problems .
Communicating with the rest of the teams and Ericson support.
Managing Programming Projects on different scales.
Leading Whole Programming Team from A to Z and gathering Projects Requirements (Workflows, diagrams, Documentations, Implementations).
Doing Follow ups on Project Process Step by Step and ensuring Collaboration With difference Parties also providing Support To All The Projects to ensure the best outcome is presented.
Providing private lessons for math, English and Computer Science for students in grades 5-6-7-8-9
I worked in the Department of software
Solving both software and hardware problems In both (android & iOS) platforms.
Software Engineering and Information Systems Department
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