In-Room Dining Manager / Butler In-Charged
Sofitel Hotels and Resorts
Total des années d'expérience :13 years, 11 Mois
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As a Senior Butler, I oversee the assigned task for every Butler and their performance in dealing with the Guest. To make sure that everything adheres the standards. Responding a complain in a very professional way with empathy. Often times, leads a team to serve a VIP Guest in our Hotel.
