Asef Majeed Sheikh

Manager at Verizon Wireless

• United States
• My current job since September 2000

Professional Summary
Managed multi-million dollar business units, delivered timely results through process improvement, project
management, team development, talent acquisition, operations management, change management, JIT, quality control
and with exceptional customer service.
Proficient in Business Process Mapping, Kaizen Events, SIPOC Analysis, RACI
Core Qualifications
Certified Six Sigma Black Belt
Certified Lean Principles
Operations Management
Project Management
Change Management
Team Empowerment
Conflict Resolution
Process Improvement
Training/ Facilitation
Client/ Customer Relations
Experience
Manager
March 2005 to July 2013
Verizon Wireless - Columbus, OH
-Managed single and multiple projects concurrently
-Exceeded performance standard in productivity and profitability
-Successfully deployed operations management
-Contributed towards template development and L.L.
-Aligned employees with business objectives and strategies
-Trained, supervised, evaluated and promoted staff
-Coached improvement skills
-Developed and managed performance management objectives
-Managed JIT inventory, making problems visible
-Negotiation experience during project execution with customers, employees and vendors
-Earned respect of front-line team members, staff and leadership alike
-Future-minded strategic planning
-Highly motivated, organized and problem solver
-Leader in delivering process excellence and continual improvement
Business Accounts Manager
September 2000 to February 2005
Verizon Wireless - Columbus, OH
-Worked as a liaison between business customers and the company
-Facilitated pricing, product, services and contract negotiations
-Trained, coached and mentored IT/ HR mangers of business customers
-Helped identified opportunities to improve processes for business customers by offering advance data communication
tools
Assistant Manger
August 1999 to August 2000
Fifth Third Bank - Columbus, OH
-Initiated streamlining loan processing schedules with builders in the area
-worked as a liaison between bank and the local residential and commercial builders
-Facilitated meetings for the local builders association
Assistant Manger
July 1997 to July 1999
5418 Pickforde Drive, Columbus, OH 43235
Cell: 614-562-8191 :
Fidelity Mortgage - Columbus, OH
-Helped streamlined processes in loan processing department
-Reduced loan closing time from 40 days to 20 days in 3 months
-Developed process to avoid multiple customer visits for documentation and signature errors
-Initiated the process to become paperless by digitally storing information
Sales and Finance
June 1995 to June 1997
Crown Automobile Group - Columbus, OH
Supervisor Industrial Engineering Department
May 1990 to May 1995
UPS - Columbus, OH
-Managed staff of 15 employees
-Created, implemented and improved package handling processes
-Participated in a major study, research and implementation of totally automated sorting division of one of the major
sorting centers
-Helped improved handling process of damaged packages
-Participated in creating and implementation of self-managed teams
Education
LSS Black Belt : Process improvement, 2013
Aveta Business Institute
Completed a project for a telecommunication company to improve troubleshooting process with a potential to save $2.0
million in device replacement cost and customer retention.
Lean/DFSS : Lean, 2013
Aveta Business Institute
MBA
Franklin University
Concentrated in Finance, Marketing and Project Management
Bachelor of Science : M.I.S
Franklin University
Computer Science/ Business Management
Professional Affiliations
ASQ - Member
PMI - Member
Technology
MS Project, Excel, Powerpoint, Word, Excel, Minitab, Statistical Process Control (SPC