Desktop Analyst
Sidra Medical and Research Center
مجموع سنوات الخبرة :9 years, 11 أشهر
• Troubleshoot and resolve advanced desktop, server, and network issues. Serve as an escalation point for all levels of Systems Administrators. Able to handle most user and server issues before finding it necessary to escalate.
• Assist clients with the installation, configuration and ongoing usability of desktop computers, peripheral equipment and software.
• Physical setting up of computers and software system installation for various computer applications and programs
• Install software, patches, updates on desktops, and laptops
• Troubleshoot network, software, and printing problems
• Installs/upgrade Microsoft Operating Systems
• Perform virus detection and removal
• Basic firewall configuration