Admin cum Facilites Coordinator
DuServe Facilities Managemen - Subsidiary of Dubai Aviation City Corporation
Total years of experience :7 years, 2 Months
- Coordinating with all the sites to have a smooth flow in regards to the daily operational requirement.
- Monitoring and maintaining records such as annual leaves, disciplinary action, incident reports, LOI towards projects allotted.
- Assisting the manager and supervisor as an acting supervisor/manager and maintaining the team and other projects in their absence.
- Preparation of monthly payroll details and attendance record. Liaising with all departments to process daily requirement.
- Co-ordinate Stores requirements to ensure timely ordering, delivery and issuing of spares and materials to ensure KPIs are met, progressing and chasing overdue items.
- Monitor PPM workloads and issue to ensure that they are completed on a priority basis.
- Ensure that the Asset Register is up-to-date regarding additions, deletions and changes, in particular those created through New Works
- Establish and maintain good working relationships with all Reflexion CAFM and MAXIMO system users and other staff in support of their reporting requirements
- Input into the Estates Maintenance Services Monthly report as required
- Liaising with training centers such as SIRA, Dubai Police, SAFER and other training institutes to process training and licensing of Security and Lifeguards.
- Preparing PR’s, raising ERF’s and ECP’s and following up with various department.
- Preparing petty cash vouchers to maintain the projects and assisting the team in coordination with the finance team.
- Assist in providing accurate costing of labour hours/materials required where directed, for new/additional work as approved by the Line Manager.
- Assist with all internal and external HR related inquiries or requests.
- Assist with the recruitment process by identifying candidates, performing reference checks and issuing employment contracts.
- Assist with performance management procedures.
- Schedule meetings, interviews, HR events and maintain agendas.
- Perform orientations and update records of new staff.
- Produce and submit reports on general HR activity.
- Keep up-to-date with the latest - HR trends and best practice.
- Responding to internal and external HR related inquiries or requests and provide assistance
- Support the recruitment/hiring process by sourcing candidates, performing background checks, assisting in shortlisting, issuing employment contracts etc
- Answer incoming calls and emails in an efficient manner
-Identify customer questions, concerns, and overall needs
- Address customer complaints in a compassionate and patient manner
- Redirect customers to appropriate teams and/or departments as needed
- Develop professional relationships with ongoing customers through excellent customer service
- Meet or exceed call quotas and sales assist quotas, both personally and as a team unit
- Follow company communication procedures, policies, and guidelines at all times
- Accomplishes customer service and organization mission by completing related results as needed
BACHELOR OF COMPUTER APPLICATION.