Ashraf El-Dhma, Senior Sales Executive

Ashraf El-Dhma

Senior Sales Executive

Kuwait Automotive Imports Co., (Mazda)

Location
Kuwait - Al Farawaniyah
Education
Bachelor's degree, Agricultural Sciences
Experience
25 years, 0 Months

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Work Experience

Total years of experience :25 years, 0 Months

Senior Sales Executive at Kuwait Automotive Imports Co., (Mazda)
  • Kuwait - Al Kuwait
  • My current job since November 2013

a. Networking and generating a potential buyer base for sale of cars.
b. Arranging and assisting with test drives for vehicles.
C, Proffering and demonstrating product details to clients.
d. Assisting buyers in finding an appropriate vehicle of their convenience.
e. Assisting in giving information to buyers regarding financing options for vehicles.
f. Ensuring proper documentation processes and legal transfer of the vehicle g.to the buyer name.
h. Providing necessary after sales support functions for service and maintenance of vehicles.
i. Meeting all set sales targets and making evaluation and market feedback reports.
j. Keeping track of all the market products and prices.

senior sales executive at Toyota Kuwait
  • Kuwait - Al Kuwait
  • My current job since August 2018
senior sales executive at Toyota Kuwait
  • Kuwait - Al Kuwait
  • My current job since August 2018
Senior Sales Executive at Toyota Kuwait at toyota Kuwait
  • Kuwait - Al Kuwait
  • My current job since August 2018
Shop manager at Anfasic Dokhoon Co
  • Kuwait - Hawali
  • March 2012 to October 2013

a. responsible for the smooth and effective functioning of the store.
b. responsible for achieving the monthly target .
c. responsible for managing the assets of the store.
d. responsible for planning, managing profit and loss.
e. responsible for handling cash at the store as well as collating daily sales as well as other necessary reports.
f. Completes store operational requirements by scheduling and assigning employees; following up on work results
g. Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
h. Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
i. Protects employees and customers by providing a safe and clean store environment.
j. Contributes to team effort by accomplishing related results as needed.

Salesman at Royal Automotive Co
  • Egypt
  • August 2006 to December 2011

Royal Automotive Company, one of the largest luxury cars distributors and importers in Egypt, from 2006 to 2011.
Main Responsibilities:
a. Sell the required number of vehicles as per my target while
Maximizing the profit on each unit sold, and working with the dealership’s agreed sales processes and methods.
b. To ensure that all customers are informed of and shown all available options, extras, accessories, extended warranties and other value added products. c. To ensure that all customers are properly qualified in respect of methods of vehicle funding, and are referred to the Business Manager. d. To strive to delight customers and work towards achieving the highest degree of customer satisfaction.
e. To proactively seek and secure repeat and additional vehicle sales using prospecting, follow-up, referral and other available methods.
f. To update the dealership’s records with customer information to ensure that the database is fully and accurately maintained.
g. To accurately describe and appraise all part-exchange vehicles in order that the Sales Manager can clearly and easily provide the most accurate valuation.
h. To enhance the reputation of Royal Automotive Ltd. at every opportunity when interacting with others.

In-retail store owner
Owner of car spare parts and accessories in-retail store in Egypt,

Spare Parts assistant Manager at Kubota Co
  • Egypt - Damietta
  • March 1997 to May 2001

Assist the director especially in carrying out his responsibilities.
Directs, supervises & coordinates the work of the staff including the SOPs of the unit.
Keep the director & the staff informed on information affecting the unit.
Represents the director when authorized & acts as the OIC in absence of the director.
Prescribes the staff operating polices & procedures

Sales representative at Al-Sharq Co
  • Egypt
  • January 1994 to March 1997

Education

Bachelor's degree, Agricultural Sciences
  • at Mansoura University
  • January 1995

agricultural machinery dept.

Specialties & Skills

Sellers Agent
Customer Service
Sales Skills Training
English
Planning
CASH HANDLING
CUSTOMER RELATIONS
CUSTOMER SATISFACTION
CUSTOMER SERVICE
MARKETING
DATABASE ADMINISTRATION
PROCESS ENGINEERING
AUTOMOTIVE

Languages

Arabic
Expert
English
Expert

Training and Certifications

Achivement (Certificate)
Date Attended:
April 2016
Best performance (Certificate)
Date Attended:
February 2016
Certificate Of Merit (Certificate)
Date Attended:
March 2018
Certificate Of Merit (Certificate)
Date Attended:
February 2015
Advanced Customer Management Skills (Training)
Training Institute:
Inspire

Hobbies

  • Reading, sport,