Ashraf Samir Hanna, Hotel Manager

Ashraf Samir Hanna

Hotel Manager

Eagles Aquapark Resort

Location
Egypt - Minya
Education
Bachelor's degree, Hotels Management Studies
Experience
14 years, 4 Months

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Work Experience

Total years of experience :14 years, 4 Months

Hotel Manager at Eagles Aquapark Resort
  • Egypt - Hurghada
  • June 2020 to February 2021
Rooms Division Manager at Premium Hotels & Resorts
  • Egypt - Hurghada
  • November 2012 to November 2013

• Spot checking of hotel rooms to ensure standards are maintained
• Ensure correct staffing levels during peak and low occupancies
• Authorize all leave schedules
• Improve customer satisfaction through using subordinates to implement and follow up to maintain efficiency, and professional service at all time.
• Ensure control of expenditure is kept within budget
• Responsible for negotiating and controlling contractors
• Ensuring budgets set are achievable
• Ensure uniforms, linen and toweling and all relevant operating equipment is controlled and sufficient for hotel needs.
• Monitor staff trained to company specifications
• Responsible for order of vehicles
• Responsible for plants and décor
• Review management rosters
• Attend weekly executive and sales meetings
• Attend General Manager’s briefings with Front Office and Housekeeping
• Chair weekly room division meetings

Rooms Division Manager at Princess Egypt Hotels & Resorts
  • Egypt - Hurghada
  • August 2010 to November 2011

• Spot checking of hotel rooms to ensure standards are maintained
• Ensure correct staffing levels during peak and low occupancies
• Authorize all leave schedules
• Improve customer satisfaction through using subordinates to implement and follow up to maintain efficiency, and professional service at all time.
• Ensure control of expenditure is kept within budget
• Responsible for negotiating and controlling contractors
• Ensuring budgets set are achievable
• Ensure uniforms, linen and toweling and all relevant operating equipment is controlled and sufficient for hotel needs.
• Monitor staff trained to company specifications
• Responsible for order of vehicles
• Responsible for plants and décor
• Review management rosters
• Attend weekly executive and sales meetings
• Attend General Manager’s briefings with Front Office and Housekeeping
• Chair weekly room division meetings

Rooms Division Manager at Princess Egypt Hotes & Resorts
  • Egypt - Hurghada
  • December 2009 to June 2010

• Spot checking of hotel rooms to ensure standards are maintained
• Ensure correct staffing levels during peak and low occupancies
• Authorize all leave schedules
• Improve customer satisfaction through using subordinates to implement and follow up to maintain efficiency, and professional service at all time.
• Ensure control of expenditure is kept within budget
• Responsible for negotiating and controlling contractors
• Ensuring budgets set are achievable
• Ensure uniforms, linen and toweling and all relevant operating equipment is controlled and sufficient for hotel needs.
• Monitor staff trained to company specifications
• Responsible for order of vehicles
• Responsible for plants and décor
• Review management rosters
• Attend weekly executive and sales meetings
• Attend General Manager’s briefings with Front Office and Housekeeping
• Chair weekly room division meetings

Asst. Rooms Division Manager at Sol Melia Egypt
  • Egypt - Sharm el Sheikh
  • May 2003 to May 2009

• Spot checking of hotel rooms to ensure standards are maintained
• Ensure correct staffing levels during peak and low occupancies
• Authorize all leave schedules
• Improve customer satisfaction through using subordinates to implement and follow up to maintain efficiency, and professional service at all time.
• Ensure control of expenditure is kept within budget
• Responsible for negotiating and controlling contractors
• Ensuring budgets set are achievable
• Ensure uniforms, linen and toweling and all relevant operating equipment is controlled and sufficient for hotel needs.
• Monitor staff trained to company specifications
• Responsible for order of vehicles
• Responsible for plants and décor
• Review management rosters
• Attend weekly executive and sales meetings
• Attend General Manager’s briefings with Front Office and Housekeeping
• Chair weekly room division meetings

Asst. Front Office Manager at Domina Coral Bay
  • Egypt - Sharm el Sheikh
  • October 2002 to May 2003

Full Responsible of Front office Operation

Assistant Front Office Maanger at Pyramisa Hotels, Resorts & Nile Cruises
  • Egypt - Sharm el Sheikh
  • November 1998 to October 2002

And full charge on the reservation

Education

Bachelor's degree, Hotels Management Studies
  • at Faculty of Tourism & Hotels, Helwan University
  • June 1996

I studied all related subjects to Hotels Management

Specialties & Skills

Hotels Management

Languages

English
Expert

Training and Certifications

The Professional Dvelopment Program for Hospitality Managers (Training)
Training Institute:
The Ministry Of Tourism, The Egyptian Tourism Federation and International Dvelopment Ireland (IDI)
Date Attended:
June 2008
Basic Elements of The Enviroments (Training)
Training Institute:
National Conservation Training Center, Sharm El Sheikh
Date Attended:
January 2002
Management Devloping Training (Training)
Training Institute:
Pyramisa Hotels & Resorts
Date Attended:
June 2011
Hospitality Development Seminar (Training)
Training Institute:
Pyramisa Hotels & Resorts
Date Attended:
June 1999

Hobbies

  • Reading and listning to Music
    I had read a lot of related subjects to the Human dvelopmena and management