FTTB Maintenance support Engineer and coordinate bussiness customers
Emircom
Total years of experience :15 years, 7 Months
working with Mobily network through remedy system, updating remedy, reciving, closing maintenance orders tickets on remedy, coordinating, troubleshooting with feild to solve business customers issues ASAP and reporting back to mobily and management
Managed installation, Maintenance & Sales for FTTH of GO through STC system .
Working on Go retail system for create sales orders on system
Working on remedy GO system.
Working on WFM, gasper& Granit STC system.
Managed Operations and Maintenance of Mobily data solution internal structure cabling.
• Mobily Data Center cabling installation, testing, operation and maintenance.
• Technicians training about how to install and troubleshooting Mobily datacenters, corporate offices and shelters.
• Troubleshooting for internal network wiring for devices (IP phone, Access point, Printers, Gpon Devices, VDR ''video data recorder'', …..
• Working on Remedy Client by BMC software (Mobily System).
• Preparing Technical proposal for tenders including Existing Coverage Testing, Schematic diagrams link budget & BOQ (Bill of Quantity) calculation.
Activation for MOBILY bussiness cisco router.
Supply, Installation, Testing, Labeling and maintenance of Mobily Structured Cabling (FTTX work business and home customers).
Technicians training about how to install and troubleshooting Mobily datacenters and business customers.
Troubleshooting for Mobily network & customers(wiring , devices & HUW, cisco configurations
Working on Remedy Client by BMC software, NTS System by NTG Clarity Co. and SEIBEL system by ORACLE ( Mobily System ).
Mobily project engineer coordinator.
Preparing Technical proposal for tenders including Existing Coverage Testing, Schematic diagrams link budget & BOQ (Bill of Quantity) calculation.
• Sales Engineer for communication, electrical materials and equipment ( Fiber & copper test equipment and splicing machine).
• Identifies customer’s needs and recommends suitable offers.
• Prepare quotations and issue PO.
• Training for customers on sold equipment.
• Executes after sales marketing to strengthen customer relationship and enhances sales volume.
• Conducts regular customers /field visits to assess business requirements.
• Attends meeting with customers to discuss issues and sales progress.
• Working on Fiber Splicing machines, optical time domain reflect meter (OTDR), Optical power meter (OPM), optical light source (OLS), fiber laser source.
• Working on copper cable fault locator by RECOM, copper tester (701k tester tempo testers, fluke testers, copper terminal).
• Preparing Technical proposal for tenders including Existing Coverage Testing, Schematic diagrams link budget & BOQ (Bill of Quantity) calculation.
المملكة العربية السعودية - الرياض
- الترويج لمنتجات الشركة والمشاركة في زيادة المبيعات والأرباح
-مقابلة العملاء وتقديم الحلول المناسبة وتقديم التقارير اللازمة.
1. Telecommunication Fundamentals
2. GSM
3. GPRS
4. CDMA
5. UMTS
Design Control Circuits.
Control Devices.
Helicopter maintenance engineer; avionics & electrical
EDUCATION: