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Ashraf Nahlous, Operations & Project Manager

Ashraf Nahlous

Operations & Project Manager·Apnea Zone

United Arab Emirates

Bachelor's degree, Business Law

Work experience

Total years of experience: 6 years, 9 months

Operations & Project Manager

November 2021 - Present

Apnea Zone

Dubai, United Arab Emirates

November 2021 - Present

Team Leadership: Direct a cross-functional team of 5 professionals across Sales,
Maintenance, Marketing, and Training departments, promoting a collaborative and high
performance culture.

Supplier & Partner Relations: Act as the primary liaison for all supplier and partner
engagements, managing contracts and relationships to mutual benefit.

Talent Management: Oversee the complete recruitment cycle and serve as the key conflict
resolution agent within the team. Experienced in freelance talent management.

Projects & Events:
Orchestrated two high-profile shows at the Dubai Mall Aquarium in partnership with Emaar
Entertainment.
Conceptualized and executed successful team-building activities for Sucden Middle East and
Sony Middle East.
Leveraged active membership within the British Business Group to organize a highly
engaged networking event.
Managed a series of educational and interactive weekend activities for children at Overlord
Academy.

Upcoming Project
Selected to spearhead the operational management of Dubai's 1st Lagoon Pool at Dubai
Creek Harbour, an Emaar project, underlining trust and capability in high-stakes projects

Company industry:
Hospitality & Accomodation

Office Administrator & Event Planner

January 2021 - October 2021

Planner Travel and Tourism

Khartoum, Sudan

January 2021 - October 2021

Spearheaded and organized quarterly virtual networking events with airlines and travel agencies, maintaining business relationships and exploring new partnerships during travel restrictions. Optimized booking and confirmation processes, reducing customer wait times by 25% and improving overall client satisfaction ratings.

Company industry:
Accounting

Office Administrator

January 2019 - April 2020

Al Karam Dental

Latakia, Syria

January 2019 - April 2020

Managed inventory levels to optimize stock and minimize wastage, successfully maintaining a 98% availability rate for critical dental supplies. Coordinated delivery schedules with suppliers to ensure timely arrival of dental materials, contributing to smoother clinic operations.

Company industry:
Medical Clinic

Education

University of Tishreen

January 2024

January 2024

Bachelor's degree, Business Law

Syria

GPA (percentage): 88%

GPA (percentage): 88%

Skills

Admin Assistant
Expert
Admin Assistant
Expert
Management
Expert
Management
Expert
Business Support Systems
Expert
Business Support Systems
Expert
Resource Management
Expert
Resource Management
Expert
Operations Management
Expert
Operations Management
Expert
project management
Intermediate
project management
Intermediate
Diary Management
Expert
Diary Management
Expert
quality control
Intermediate
quality control
Intermediate
Process Management
Expert
Process Management
Expert
CONFLICT RESOLUTION
Expert
CONFLICT RESOLUTION
Expert
LEADERSHIP
Expert
LEADERSHIP
Expert
DENTAL MATERIALS
Expert
DENTAL MATERIALS
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
SALES
Expert
SALES
Expert
OPERATIONS
Expert
OPERATIONS
Expert
TEAM LEADERSHIP
Expert
TEAM LEADERSHIP
Expert
TOURISM
Intermediate
TOURISM
Intermediate
BOOKING (RESOURCE PLANNING SOFTWARE)
Intermediate
BOOKING (RESOURCE PLANNING SOFTWARE)
Intermediate
AGILE PROJECT MANAGEMENT
Intermediate
AGILE PROJECT MANAGEMENT
Intermediate
people management
Intermediate
people management
Intermediate
resource management
Intermediate
resource management
Intermediate
conflict resolution
Expert
conflict resolution
Expert
Operations management
Intermediate
Operations management
Intermediate
Document managament
Expert
Document managament
Expert
document creation and editing
Expert
document creation and editing
Expert
B2B Sales
Expert
B2B Sales
Expert
email management
Expert
email management
Expert
business support
Expert
business support
Expert

Languages

Arabic
Native Speaker
English
Expert
Russian
Beginner

Memberships

Syrian Scout

Leader

July 2015

Training and Certifications

Certifications
International Business
Jul 2022

Training
Corporate Marketing Association
University of California
Jan 2022

Hobbies

  • Reading