ASHRAF NKOBA, principle consultant food and beverage

ASHRAF NKOBA

principle consultant food and beverage

Dorian hospitality consultancy

Location
United Arab Emirates - Sharjah
Education
Diploma, Hotel managemant
Experience
3 years, 3 Months

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Work Experience

Total years of experience :3 years, 3 Months

principle consultant food and beverage at Dorian hospitality consultancy
  • July 2015 to March 2016

COMPANY PROFILE
Dorian hospitality consultancy firm specializes in Hotel food and beverage management, Training, setup, Recruitment, Brand Manual Development, standard SOP, Menu development design and pricing, outsourcing and vetting of caterers, Kitchen operations, Restaurant operations and design, sourcing of kitchen Equipment, Restaurant management, HACCP, customer care, Human resource services strategic planning, outsourcing fine dinning equipment and food and beverage hygiene Training.
CLIENTS INCLUDED
Mvuli House hotels (Nairobi Kenya)
Swahili Beach Resort (Mombasa Kenya)
Al Hamrah Boutique hotel (Malindi Kenya)
Smith hotels (Nairobi Kenya)
Triger Hill Lodge (Karen Kenya)
Riara Group of schools (Nairobi Kenya)

Recruiter/Training manager food and beverage operations at medina palms Hotel
  • Kenya
  • January 2013 to December 2015

• Oversee the food and beverage operations.
• Maintain exceptional level of customer service.
• Recruit, train, manage and develop team.
• Providing the leadership skills, vision and direct the being together &prioritize departmental goals in the way that is effect and efficient.
• Ensuring and maintaining the productivity level of employees.
• Overseeing all culinary, restaurants, beverage and room service operations.
• Providing a proactive coaching and counseling to the team
• Responding quickly and proactive to the employees and guest concern
• Setting departmental targets, objectives, work, schedules and policy procedures
• Assist with annual and mid-year appraisals with team members
• Assist other departments where necessary and maintain good working relations.
• Develop menus with the aid of the executive chef.
• Work within budget guidelines and manage guest queries in timely and efficient manner

Education

Diploma, Hotel managemant
  • at kenya utali collage
  • January 2007

Specialties & Skills

Guest Satisfaction
Staff Relations
Hotel Management
Trainers
Global Recruitment
5star hotel management skills,staff and guest relations,Training and Recruitment skills,mentor ship skills ,5star hotel grooming and presentation skills
customer care training skills,Team building skills,upselling and suggestive sales skills

Languages

English
Expert
Swahili
Native Speaker

Hobbies

  • • Traveling, • Body building, • Socializing, • Becoming hotel international Recruiter/Trainer • A
    • Very good at multi-tasking. • Customer focus • Outgoing personality • Adhering to the company policies and completing tasks on times • Well organized systematic • Quality leadership skills