Ashraf Tahainah, IT Project Manager| Agile Product Manager

Ashraf Tahainah

IT Project Manager| Agile Product Manager

Khalifa Fund for Enterprise Developmen

Location
United Arab Emirates
Education
Bachelor's degree, Bachelor of Computer Science,
Experience
17 years, 1 Months

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Work Experience

Total years of experience :17 years, 1 Months

IT Project Manager| Agile Product Manager at Khalifa Fund for Enterprise Developmen
  • United Arab Emirates - Abu Dhabi
  • My current job since April 2023

Key Responsibilities:
• Spearhead the planning, execution, and delivery of digital projects in alignment with Khalifa Funds strategic objectives.
• Collaborate with cross-functional teams, including IT, marketing, and finance, to define project scope, objectives, and deliverables.
• Develop comprehensive project plans, timelines, and budgets, ensuring adherence to project goals and budgetary constraints.
• Manage project resources, allocate tasks, and provide clear direction to team members.
• Foster stakeholder engagement by regularly communicating project updates, addressing concerns, and facilitating decision-making processes.
• Conduct thorough quality assurance testing to ensure the delivery of high quality digital solutions.
• Continuously evaluate project performance, analyse key metrics, and implement process improvements to enhance efficiency and effectiveness.

IT Project Manager | Agile Product Owner at Abu Dhabi Ports Group (MAQTA Gateway Co.)
  • United Arab Emirates - Abu Dhabi
  • January 2021 to April 2023

Key Responsibilities:
• Define and Prioritize the Product Backlog.
• Set Clear Product Vision and Goals.
• Stakeholder Communication.
• User Story Definition Break down.
• Acceptance Criteria.
• Prioritization of the product backlog.
• Release Planning.
• Iteration Planning.
• Risk Management.
• Quality Assurance.
• Continuous Improvement.
• Alignment with Business Goals.
• Customer Focus.
Projects & achievements:
• ATLP Land- Border Appointment.
• ATLP Sea Truck module.
• Maritime Academy booking system.
• Maritime sector service digitalization.
• Payment gateway project enhancements.
• OGA integration project (Other Government Authorities’ digital integration)
• Ferry ticketing system Implementation

IT-Projects Manager, Sr. Business Analyst at Abu Dhabi Department of Transport (DoT), Integrated Transport Center (ITC)
  • United Arab Emirates - Abu Dhabi
  • June 2015 to December 2020

Key Responsibilities:
• Driving continuous improvements (CRM and MAWAQIF IT systems).
• Lead the full lifecycle of Digital Transformation (website, mobile apps).
• Digital Documentation project Lead with (Abu Dhabi Digital Authority).
• Business analysis.
• Vendor Management, tendering activities.
• Developing and implementing new IT policies and procedures.
• Service Delivery according to best practice ITIL based standards.
• Leading the development team.
• Establishing a teams vision and coaching them to deliver with excellence, consistency, timeliness, innovation, and a strategic viewpoint.
• Establishing annual budgets & expenditures, leveraging broad understanding of total cost & recovery structure of technology landscape. Projects & Achievements:
• Digital Transformation for Transport service.
• Reengineer the business processes to enhance the customers journey.
• Abu Dhabi Government Digital Payment platform (AD-Pay).
• Manage the engagement with Abu Dhabi Digital Authority (ADDA-TAMM) on Digital Documentation project ITC Services
• Unification of Transport Service Inspection System.
• Unification of the Transport Services Case Management Modules.
• Road User Charges (RUC), Abu Dhabi Tolling Gate System.
• Integrated Automated Vehicle Management Enterprises Platform (IAVMEP) Fleet management system.
• Department of Finance (DOF), Real time integration to transfer ITC financial transactions to DOF AR system.
• People of determination Parking Permits across Abu Dhabi emirate integrated with AD-Police systems, Ministry of community development (MOCD) and Zayed Higher Organization for People of Determination (ZHO).
• Truck Yard Parking system. Lead & manage the project of creating Mussafah M-18 truck yard parking system.

E-Business suite R12 Techno-functional Specialist at Jordanian Ministry of Finance GFMIS Projec
  • Jordan - Amman
  • August 2009 to June 2015

Key Responsibilities:
• E-business Suite R12 implementer, Data Loading, Techno-functional.
• Manage the new implementation over certain financial and technical requirements for the GFMIS Project.
• Financial transaction Integration with Central Bank of Jordan.
• Rollout to cover the financial centers across the country.
• Setup the key constraints IT projects (on-scope, on-quality, on-time, and on-budget).
• Bridge gaps between business units and technical side to meet requirements.
• Establishing and managing yearly budget, including budget planning process and overall expense management and approval process using Oracle Hyperion.
• Functional knowledge of financial modules (Receivable, Cash Management, General Ledger, Payable, Purchasing).

Development Team Lead at Global Electronic Top-up
  • Jordan - Amman
  • April 2008 to August 2009

Key Responsibilities:
• Extended development & System support (ALULA modules) ensured maintaining the integrity and quality of the operating environment.
• Lead the resolution of operational issues within the area of responsibility, ensured expedient and accurate incident and problem management.
• Managing Database schema and objects (Developing stored procedures, functions, triggers, views).
• Maintain documentation and standards & application Quality assurance, errors tracker.
• Perform general technical troubleshooting with other teams (point of sale, java, .NET teams)
• Develop integration with other technical teams.

Software Engineer at TECHNOSYS IT SYSTEM CO. INSURANCE SYSTEMS
  • Jordan - Amman
  • March 2007 to April 2008

Key Responsibilities:
• Owned and managed delivery of new customer’s implementation service lines within assigned Technology functions.
• Re-engineer & SQL tuning for business stored procedure to meet the maximum performance.
• Developing and supporting AIMS modules (Advance Insurance Management Suite): Including Insurance systems /payroll / fixed assets / health assurance / general insurance under Oracle Developer 2000, 6i, 10g.
• Developing, Debugging, tracing, enhancing modules / reports
• Developing PL/SQL Packages. Including interface and Database Tables, Stored Procedures, Triggers.
• Deploying (AIMS)Insurance system project at desired company, exporting and Importing Schema objects

Education

Bachelor's degree, Bachelor of Computer Science,
  • at The University of Jordan, King Abdullah II School of Information Technology
  • January 2007

Specialties & Skills

Team Management
Software Project Management
Agile Project Management
Project Management
IT Project Management
Project Management
Agile Project Management
Digital Projects
Resource Management
Budget Control
Software Solution Architecture
Customer Relationship Management (CRM)
Software Development Life Cycle (SDLC)
IT project management
Business Analysis
Team Management
Leadership
Time Management
Agile Methodologies
Analytical Skills
Strategy
Project Planning
Project Delivery
Requirements Analysis
Data Cleansing and Migration

Social Profiles

Personal Website
Personal Website

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Languages

Arabic
Expert
English
Expert

Memberships

PMI.Org
  • Projects Management
  • January 2020

Training and Certifications

Scrum Fundamentals Certified (SFC) (Certificate)
Date Attended:
March 2023
Scrum Master Certified (SMC) (Certificate)
Date Attended:
March 2023
Project Management Professional (PMP)® (Certificate)
Date Attended:
March 2023

Hobbies

  • Swimming
  • Reading
  • Walking