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Ashraf Mohamed El Sayed El Baroudy, IMPORT CUSTOMER SERVICE COORDINATOR

Ashraf Mohamed El Sayed El Baroudy

IMPORT CUSTOMER SERVICE COORDINATOR

MSC -- Mediterranean Shipping Company

Location
Egypt
Education
Bachelor's degree, Hotels Management
Experience
12 years, 7 Months

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Work Experience

Total years of experience :12 years, 7 Months

IMPORT CUSTOMER SERVICE COORDINATOR at MSC -- Mediterranean Shipping Company
  • Egypt - Alexandria
  • My current job since April 2013

Handle all customers complains & responsible for CNTRs Re-Export tasks.

Customer care at mobinil (egyptian company for mobile services)
  • Egypt - Alexandria
  • July 2012 to February 2013

Handle all the customer complains that related to the communication problems

Royal service agent at paradiseinnegypt resort at Le Metro-pole Hotel.
  • Egypt - Alexandria
  • October 2010 to February 2011

مراقب جودة في جميع أقسام الفندق بالكامل لكي أوفر الخدمة الملكية للعميل وسبب ترك الوظيفة : ثورة 25 يناير.

Senior Receptionist at فندق و مطعم سان جيوفاني ستانلي
  • Egypt - Alexandria
  • July 2008 to November 2008

موظف أستقبال و له صلاحيات في الأدارة.

Education

Bachelor's degree, Hotels Management
  • at Faculty of Tourism & Hotel management-Alexandria University
  • May 2010
High school or equivalent, (American High school Diploma) Grade11&12
  • at El Quds American School-Alexandria
  • June 2006

Specialties & Skills

Container Shipping
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ICDL
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Import Export
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Hotel Management
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Customer Service
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- International computer Driving License ICDL
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- Adaptable: My ability to get along with the whole team that I work with.
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Languages

English
Intermediate
German
Beginner

Training and Certifications

(Certificate)
Date Attended:
October 2012
Valid Until:
October 2012
OSHA (Certificate)
Date Attended:
February 2012
Valid Until:
March 2012

Hobbies

  • - Listening to Music, meeting new people, being with family and friends, computing, swimming, and tr