Asmaa Abu Khazneh, Customer service team leader Engineer

Asmaa Abu Khazneh

Customer service team leader Engineer

Al-Nahar International Co

Location
Kuwait
Education
Bachelor's degree, Mechanical Engineering
Experience
6 years, 5 Months

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Work Experience

Total years of experience :6 years, 5 Months

Customer service team leader Engineer at Al-Nahar International Co
  • Kuwait
  • My current job since January 2020

• Team Lead for private sector accounts
• Investigate and understand root causes for issues in business operations.
• Managing the day-to-day activities of the team.
• Monitoring team's performance and motivating them to reach targets.
• Prepare presentations, proposals, plans, and contact reports as necessary.
• Liaise with corporate contacts, build and develop relationships.
• Prepare contractual agreements and ensure that these are fully adhered to.
• Identifies operational problems by observing and studying the functioning and performance of systems.
• Conducting training of team members to maximize their potential.
• Develops solutions by defining, studying, estimating, and testing alternative approaches.

Operation Engineer at Gulf Energy Co
  • Kuwait - Al Kuwait
  • March 2018 to October 2019

Activities performed: • Review project studies, proposals, and drawings.
• Monitor and review cost control, planning and reporting requirements of the projects.
• Site visits.
• Attending meetings

Training Engineer at Assawsaneh for Renewable Systems Company
  • Jordan - Amman
  • September 2017 to December 2017

Activities performed: ▪ Working knowledge of PV, Engineering, Construction, and Safety.
▪ Analysis and study of projects, the design of the system.
▪ Installation, running and maintenance solar systems.

Education

Bachelor's degree, Mechanical Engineering
  • at Jordan University of Science and Technology
  • December 2017

B Sc in Mechanical Engineering

Specialties & Skills

AutoCAD
Mathematics
Data Analysis
Mechanical Engineering
BUSINESS OPERATIONS
LEADERSHIP
MANAGEMENT
SUPERVISORY SKILLS
COST CONTROL
MEETING FACILITATION
PROPOSAL WRITING
REPORTS
LANGUAGES
PUBLIC SPEAKING

Languages

Arabic
Expert
English
Expert

Training and Certifications

PMP (Certificate)
Date Attended:
January 2022
Renewable energy (Training)
Training Institute:
Assawsaneh for Renewable Systems Company
Date Attended:
September 2017

Hobbies

  • Athletics
    2nd place on the private schools sector