SENIOUR TRAVEL CONSULTANT
DESAI TRAVEL SERVICES
Total years of experience :18 years, 4 Months
• Arranged holiday packages for customers in domestic and international sectors
using local vendors, hotels as well as online tools
• Arranged flight bus and rail tickets, hotel booking and car rentals for domestic and
international sectors for the customers
• Arranged umrah packages for the customers through local vendors
• Coordinate with domestic and international tour operators regarding tour packages
and bargain with them to get most affordable prices.
Arranged holiday packages for customers in domestic and international sectors
using local vendors, hotels as well as online tools
Arranged flight bus and rail tickets, hotel booking and car rentals for domestic and
international sectors for the customers
Arranged umrah packages for the customers through local vendors
Coordinate with domestic and international tour operators regarding tour packages
and bargain with them to get most affordable prices.
Developed and maintain system for client profiles.
Arranged flight tickets for business travellers & staff family vacations.
Arranged Hotel vouchers for business trips & also made arrangements for car
transfers.
Handled Customer Service Issues, Including Unhappy clients, miss flights,
overbooked hotels & other last minute problems.
Worked in 24/7 environment, roster off, weekend working, public holidays and
festivals.
Ticketing & Reservation/ Hotel Reservations through Various Countries Suppliers
& online systems.
Established and maintained solid client relationships
Addressed phone and email inquiries.
Maintained a professional appearance and attitude as the first line of positive
customer service.
Responded to guest inquiries about hotel services, checkout times, and the local
community another matters of public interest.
Diploma in IATA / GDS OF GALILEO AND AMADEUS TRAINING
