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asrar desai, TRAVEL MANAGER

asrar desai

TRAVEL MANAGER·DESAI TRAVEL SERVICES

India

Diploma, DIPLOMA IN IATA

Work experience

Total years of experience: 20 years, 5 months

TRAVEL MANAGER

January 2020 - Present

DESAI TRAVEL SERVICES

Ratnagiri, India

January 2020 - Present

• Arranged holiday packages for customers in domestic and international sectors
using local vendors, hotels as well as online tools
• Arranged flight bus and rail tickets, hotel booking and car rentals for domestic and
international sectors for the customers
• Arranged umrah packages for the customers through local vendors
• Coordinate with domestic and international tour operators regarding tour packages
and bargain with them to get most affordable prices.

Company industry:
Travel Agency
Job role:
Hospitality and Tourism

SENIOR TRAVEL CONSULTANT

October 2018 - October 2019

ZAYAAN TRAVEL SERVICES

Pune, India

October 2018 - October 2019

 Arranged holiday packages for customers in domestic and international sectors
using local vendors, hotels as well as online tools
 Arranged flight bus and rail tickets, hotel booking and car rentals for domestic and
international sectors for the customers
 Arranged umrah packages for the customers through local vendors
 Coordinate with domestic and international tour operators regarding tour packages
and bargain with them to get most affordable prices.

Company industry:
Travel Agency
Job role:
Hospitality and Tourism

CORPORATE TRAVEL CONSULTANT

May 2007 - October 2018

AL FARIS TRAVELANDTOURISM

Jeddah, Saudi Arabia

May 2007 - October 2018

 Developed and maintain system for client profiles.
 Arranged flight tickets for business travellers & staff family vacations.
 Arranged Hotel vouchers for business trips & also made arrangements for car
transfers.
 Handled Customer Service Issues, Including Unhappy clients, miss flights,
overbooked hotels & other last minute problems.
 Worked in 24/7 environment, roster off, weekend working, public holidays and
festivals.

Company industry:
Travel Agency
Job role:
Hospitality and Tourism

SENIOR TRAVEL CONSULTANT

December 2006 - May 2007

ALMOJIL TRAVEL AND TOURS

Dammam, Saudi Arabia

December 2006 - May 2007

 Ticketing & Reservation/ Hotel Reservations through Various Countries Suppliers
& online systems.
 Established and maintained solid client relationships
 Addressed phone and email inquiries.

Company industry:
Travel Agency
Job role:
Hospitality and Tourism

RESERVATION AND TICKETING AGENT

October 2004 - October 2005

HIGHFLYER TRAVELS AND TOURS

Dubai, United Arab Emirates

October 2004 - October 2005

 Maintained a professional appearance and attitude as the first line of positive
customer service.
 Responded to guest inquiries about hotel services, checkout times, and the local
community another matters of public interest.

Company industry:
Travel Agency
Job role:
Hospitality and Tourism

Education

Institute & Management of Trade wings,

January 2000

January 2000

Diploma, DIPLOMA IN IATA

India

Diploma in IATA / GDS OF GALILEO AND AMADEUS TRAINING
View attachment

Skills

Booking
Expert
Booking
Expert
Galileo
Expert
Galileo
Expert
Airlines
Expert
Airlines
Expert
Guiding
Expert
Guiding
Expert
Records
Expert
Records
Expert
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
REPORTS
Intermediate
REPORTS
Intermediate
COMMUNICATION SKILLS
Beginner
COMMUNICATION SKILLS
Beginner
COMPETITIVE
Beginner
COMPETITIVE
Beginner
CUSTOMER RELATIONS
Beginner
CUSTOMER RELATIONS
Beginner
CUSTOMER SERVICE SKILLS
Beginner
CUSTOMER SERVICE SKILLS
Beginner
HABILIDADES DE COMUNICACIóN
Beginner
HABILIDADES DE COMUNICACIóN
Beginner
MICROSOFT OFFICE
Beginner
MICROSOFT OFFICE
Beginner
PRICING
Beginner
PRICING
Beginner
SALES
Beginner
SALES
Beginner
Records
Expert
Records
Expert
Guiding
Expert
Guiding
Expert
Airlines
Expert
Airlines
Expert
Galileo
Expert
Galileo
Expert
Booking
Expert
Booking
Expert

Languages

English
Expert

Training and Certifications

Certifications

Hobbies

  • PLAYING FOOTBALL AND WATCHING MOVIES