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Assem Farghaly, Head of Employee Relations and Governance

Assem Farghaly

Head of Employee Relations and Governance·TANMEYAH Micro Finance

Egypt

Doctorate, Human Resources

Work experience

Total years of experience: 25 years, 1 months

Head of Employee Relations and Governance

March 2024 - Present

TANMEYAH Micro Finance

Cairo, Egypt

March 2024 - Present

• Spearheaded the development and implementation of comprehensive employee relations strategies that drive organizational success and boost employee engagement.
• Championed compliance with HR policies and legal standards by refining governance frameworks and enhancing HR practices.
• Orchestrated initiatives to effectively address employee grievances and foster a positive workplace culture, resulting in improved retention rates.
• Actively mitigated HR risks while aligning organizational policies with industry best practices, ensuring a robust HR framework.
• Cultivated a high-performance environment that supports organizational objectives and promotes employee well-being.
Company industry:
Financial Services

Associate People and Culture Director(Formerly Head of HRIS and HR Analytics)

January 2022 - Present

Tanmeyah Microfinance

Cairo, Egypt

January 2022 - Present

• Spearheaded the strategic transformation of HR operations, technology, and governance for a rapidly growing organization with over 5, 000 employees.
• Elevated the HR function from disjointed manual processes to a cohesive, data-driven, and governance-compliant strategic partner.
• Enhanced employee engagement and supported business expansion initiatives through innovative HR solutions.
• Implemented robust HR analytics to drive informed decision-making and optimize workforce planning.
• Fostered a culture of continuous improvement and collaboration across HR teams, aligning with organizational objectives.
• Championed technology integration to streamline HR processes, improving efficiency and service delivery.
Company industry:
Banking

Phase 1: HRIS and HR Analytics Transformation

January 2022 - Present

Tanmeyah

Cairo, Egypt

January 2022 - Present

• Developed and implemented robust HR Policies and Standard Operating Procedures (SOPs) from the ground up, ensuring alignment with organizational objectives and compliance with labor laws.
• Championed HR transformation initiatives, enhancing operational efficiency through strategic HRIS and HR analytics integration.
• Collaborated with cross-functional teams to foster a culture of accountability and continuous improvement in HR practices.
• Leveraged data-driven insights to inform decision-making and optimize workforce management strategies.
• Established a framework for performance measurement, leading to improved employee engagement and retention rates.
• Actively contributed to the development of a high-performing HR team, positioning the organization for future growth and success.
Company industry:
Financial Services

Head of HRIS

September 2021 - March 2024

TANMEYAH Micro Finance

Cairo, Egypt

September 2021 - March 2024

• Spearheaded HRIS operations to ensure alignment with organizational objectives and regulatory compliance, enhancing overall HR effectiveness.
• Delivered actionable, data-driven insights that significantly improved HR strategies, talent acquisition, and workforce planning outcomes.
• Championed continuous improvement initiatives that streamlined HR processes, resulting in notable cost reductions and increased efficiency.
• Cultivated strong vendor relationships, enhancing employee self-service capabilities and successfully driving change management for HRIS implementations, fostering a culture of innovation.
• Positioned HR as a strategic partner by leveraging technology and analytics to support organizational growth and employee engagement.
Company industry:
Financial Services

HR Senior Manager "Head of HRIS and Governance"

January 2019 - September 2021

AL AHLI BANK OF KUWAIT – EGYPT

Cairo, Egypt

January 2019 - September 2021

• Spearheaded initiatives to enhance human capital performance, driving alignment of HR strategies with overarching business objectives.
• Championed compliance with employment laws and regulations, establishing a culture of robust HR governance and risk management.
• Directed the formulation and execution of a comprehensive HR data strategy, streamlining operational processes and establishing key performance metrics.
• Cultivated strong vendor partnerships, enhancing employee self-service capabilities and effectively managing change during HRIS implementations to ensure seamless transitions.
• Fostered a collaborative HR environment, empowering teams to achieve strategic goals and elevate organizational performance.
Company industry:
Banking

Head of HRIS and Governance

January 2019 - January 2021

Al Ahli Bank of Kuwait

Cairo, Egypt

January 2019 - January 2021

• Directed HRIS, Governance, Employee Relations, and Operational Excellence for a diverse workforce exceeding 1, 500 employees.
• Championed strategic initiatives that enhanced HR operations and drove technology transformation.
• Fostered alignment between HR functions and C-Suite leadership, ensuring seamless communication and collaboration.
• Implemented innovative solutions that improved employee engagement and operational efficiency.
• Leveraged data analytics to inform decision-making and optimize HR processes.
• Cultivated a culture of excellence, promoting best practices in governance and employee relations.
• Positioned HR as a strategic partner in achieving organizational goals and enhancing overall performance.
Company industry:
Banking

HR Manager "HRIS Head"

January 2016 - January 2019

AL AHLI BANK OF KUWAIT – EGYPT

Cairo, Egypt

January 2016 - January 2019

• Led the HRIS team in developing and implementing strategic HR technology solutions that improved overall system functionality and user experience.
• Championed innovative HRIS strategies to proactively address business challenges, resulting in increased operational efficiency and enhanced automation.
• Cultivated strong vendor partnerships to optimize employee self-service capabilities, driving successful change management initiatives during HRIS rollouts.
• Leveraged data analytics to inform HR decisions, contributing to a more agile and responsive HR function aligned with organizational goals.
• Fostered a culture of continuous improvement within the HRIS team, ensuring alignment with best practices and industry trends.
Company industry:
Banking

HRIS and Operations Manager

January 2016 - January 2019

Al Ahli Bank of Kuwait

Cairo, Egypt

January 2016 - January 2019

• Spearheaded the integration of HR technology platforms with core HR operations to streamline processes and enhance efficiency.
• Championed initiatives that improved employee service quality, resulting in higher satisfaction and engagement levels.
• Ensured compliance with labor regulations, mitigating risks and fostering a culture of accountability.
• Leveraged data analytics to identify process inefficiencies, driving continuous improvement and innovation in HR practices.
• Cultivated strong partnerships across departments to align HR strategies with organizational goals, positioning the HR function as a strategic partner.
• Developed and implemented training programs to elevate HR team capabilities and support organizational growth.
Company industry:
Banking

Assistant Manager "Non-Core Systems Business Analysis Unit Head"

January 2012 - August 2015

PIRAEUS BANK – EGYPT

Cairo, Egypt

January 2012 - August 2015

• Spearheaded user setup initiatives and customized development projects, enhancing operational efficiency and user experience within the banking sector.
• Conducted comprehensive feasibility studies to assess HR system integrations, ensuring alignment with organizational goals.
• Designed functional solutions that improved HR processes, contributing to streamlined operations and increased employee satisfaction.
• Managed cross-functional teams, fostering collaboration and driving project success in both banking and HR environments.
• Leveraged project management skills to oversee timelines and deliverables, ensuring projects were completed on schedule and within budget.
• Championed innovative solutions that supported talent acquisition and retention strategies, aligning workforce capabilities with business objectives.
Company industry:
Banking

Business Analyst – HR Applications and Non-Core Banking Systems

January 2010 - January 2015

Piraeus Bank Egypt

Cairo, Egypt

January 2010 - January 2015

• Spearheaded the analysis and design of innovative HR applications, enhancing operational efficiency and user experience.
• Led the functional delivery of key HR platforms, ensuring seamless integration during the bank's expansion and transformation phases.
• Championed digital transformation initiatives, resulting in streamlined HR processes and improved employee engagement.
• Collaborated cross-functionally to align HR strategies with business objectives, driving organizational growth and agility.
• Fostered a culture of continuous improvement by implementing data-driven decision-making practices in HR operations.
• Developed and executed training programs that empowered HR teams to leverage new technologies effectively.
Company industry:
Banking

IT Project Management Ofice Supervisor

May 2008 - January 2010

PIRAEUS BANK – EGYPT

Cairo, Egypt

May 2008 - January 2010

• Led strategic change initiatives within core banking systems, driving successful project outcomes that enhanced operational efficiency.
• Coordinated cross-functional teams to develop comprehensive project work plans, ensuring alignment with organizational goals and HR best practices.
• Optimized resource allocation to maximize productivity and deliver high-quality results, fostering a culture of accountability and collaboration.
• Implemented change management strategies that improved stakeholder engagement and minimized resistance, contributing to a seamless transition.
• Cultivated relationships with key stakeholders to support the alignment of human resources objectives with overall business strategy.
Company industry:
Banking

Business Analysis

January 2006 - January 2010

Piraeus Bank Egypt

Cairo, Egypt

January 2006 - January 2010

• Led strategic HR initiatives and talent management projects, enhancing employee engagement and retention.
• Implemented process improvements that streamlined HR operations, resulting in increased efficiency and reduced costs.
• Collaborated with cross-functional teams to align HR strategies with business objectives, driving organizational growth.
• Developed and executed training programs that fostered leadership development and succession planning.
• Utilized data analytics to inform HR decisions, improving workforce planning and resource allocation.
• Championed diversity and inclusion initiatives, creating a more equitable workplace culture.
• Established performance metrics to measure HR effectiveness and support continuous improvement.
Company industry:
Banking
Job role:
Information Technology

IT Operations & Technical Support

January 2006 - May 2008

PIRAEUS BANK – EGYPT

Cairo, Egypt

January 2006 - May 2008

• Delivered strategic IT support and managed operations, prioritizing system uptime to enhance employee productivity and satisfaction.
• Spearheaded initiatives to optimize IT infrastructure, resulting in improved reliability and operational performance, directly benefiting organizational efficiency.
• Partnered with cross-functional teams to ensure cohesive IT service delivery, fostering a collaborative environment that supports organizational goals.
• Leveraged technology to streamline HR processes, enhancing user experience and operational effectiveness within the HR function.
• Championed change management initiatives to align IT capabilities with HR objectives, driving innovation and continuous improvement across the organization.
Company industry:
Banking

IT Systems Support Officer

January 2001 - January 2006

Piraeus Bank Egypt

Cairo, Egypt

January 2001 - January 2006

• Leveraged technology to enhance operational efficiency, ensuring seamless HR processes and improved employee experiences.
• Collaborated with cross-functional teams to implement innovative solutions, fostering a culture of continuous improvement in HR practices.
• Championed data-driven decision-making, utilizing analytics to optimize workforce planning and talent management strategies.
• Developed and maintained secure IT systems, safeguarding sensitive employee information while promoting a culture of trust and transparency.
• Played a pivotal role in driving change management initiatives, aligning HR functions with organizational goals and enhancing overall performance.
• Cultivated strong relationships with stakeholders, ensuring alignment between IT infrastructure and HR needs for a cohesive operational environment.
Company industry:
Banking
Job role:
Information Technology

Unix System Administrator

January 2001 - December 2005

Egyptian Commercial Bank - ECB

Cairo, Egypt

January 2001 - December 2005

• Leveraged technical expertise in Unix-based systems to streamline HR processes and enhance operational efficiency.
• Championed system upgrades and security measures, fostering a culture of continuous improvement and risk management within the HR framework.
• Cultivated strong relationships with various departments, ensuring seamless communication and support for HR initiatives.
• Developed user-friendly solutions to enhance employee engagement and satisfaction, aligning technology with human resources goals.
• Utilized data-driven insights to inform HR strategies, driving organizational success and employee development.
Company industry:
Banking

Education

Arab Academy for Banking, Management and Financial Science

December 2026

December 2026

Doctorate, Human Resources

Egypt

Arab Academy for Banking and Financial Science

August 2017

August 2017

Master's degree, MBA in HR

Egypt

Cairo University

January 2000

January 2000

Bachelor's degree, Bachelor's Degree in Accounting

Egypt

Skills

MANAGEMENT
Expert
MANAGEMENT
Expert
CHANGE MANAGEMENT
Expert
CHANGE MANAGEMENT
Expert
OPERATIONS
Expert
OPERATIONS
Expert
HUMAN RESOURCES INFORMATION SYSTEM (HRIS)
Expert
HUMAN RESOURCES INFORMATION SYSTEM (HRIS)
Expert
INFRASTRUCTURE
Expert
INFRASTRUCTURE
Expert
TALENT ACQUISITION
Expert
TALENT ACQUISITION
Expert
FEASIBILITY STUDIES
Expert
FEASIBILITY STUDIES
Expert
GOVERNANCE
Expert
GOVERNANCE
Expert
UPTIME
Expert
UPTIME
Expert
RELIABILITY
Expert
RELIABILITY
Expert
ACCOUNTANCY
Expert
ACCOUNTANCY
Expert
BANKING
Expert
BANKING
Expert
BUDGETING
Expert
BUDGETING
Expert
BUSINESS CASE
Expert
BUSINESS CASE
Expert
COACHING
Expert
COACHING
Expert
DELIVERY
Expert
DELIVERY
Expert
EXECUTIVE MANAGEMENT
Expert
EXECUTIVE MANAGEMENT
Expert
FUNCTIONAL
Expert
FUNCTIONAL
Expert
GL
Expert
GL
Expert
HRIS
Expert
HRIS
Expert
COMPUTER NETWORKS
Intermediate
COMPUTER NETWORKS
Intermediate
BUSINESS ADMINISTRATION
Intermediate
BUSINESS ADMINISTRATION
Intermediate
COST MANAGEMENT
Intermediate
COST MANAGEMENT
Intermediate
DATABASE ADMINISTRATION
Intermediate
DATABASE ADMINISTRATION
Intermediate
EMPLOYEE ENGAGEMENT
Intermediate
EMPLOYEE ENGAGEMENT
Intermediate
EMPLOYEE RELATIONS
Intermediate
EMPLOYEE RELATIONS
Intermediate
GOAL SETTING
Intermediate
GOAL SETTING
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
HUMAN RESOURCE STRATEGY
Intermediate
HUMAN RESOURCE STRATEGY
Intermediate
LABOR LAW
Intermediate
LABOR LAW
Intermediate
Analytics
Expert
Analytics
Expert
HR Management
Expert
HR Management
Expert
Payroll
Expert
Payroll
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Human Resources
Expert
Human Resources
Expert
Recruitment
Expert
Recruitment
Expert
Training
Intermediate
Training
Intermediate

Languages

Arabic

Native Speaker

English

Expert

Memberships

DAMA EGYPT

Chief of staff

November 2024

Training and Certifications

Certifications
MCSE Course
SQL Training
Project Management Courses
Emerging Leaders Program
Professional Certificate in HR Governance

Hobbies and interests

Reading

PRIMA regional Speaker