system analyst
saudi investment bank
Total years of experience :15 years, 5 Months
• Security enhancement:
Analysed, coded and tested applying cryptography 400 API's within communication between branch system and core "AS400" complying with SIB new security vision.
• Nonfinancial transactions reconciliation :
Analysed, coded and tested gathering all doubtful nonfinancial transactions from all host logs that affect the customer unified profile from all E-channels "ATM, Internet banking, phone banking ... " and reprocess them again.
• Hafez system inbound/outbound file processing :
Analysed, coded and tested processing Hafez system inbound file processing/outbound file creation.
• Internet banking sms code verification :
Analysed, coded and tested checking generated sms code when logging to/processing financial or nonfinancial update transactions from host side.
• New CRM system requirements:
Analysed, coded and tested enhancement to existing AS400 DB's and logic to facilitate launching a project of gathering CRM data through bank system(s) into in-house DB's and Misys Equation DB's.
• Main transaction update module enhancement:
Analysed, coded and tested enhancing main module between host MQ and core system to handle transactions more efficiently within high volume payments periods.
• Day to day change requests fulfilment:
Applied SDLC onto Misys Equation core banking's in-house conversational system upgrades improving both mobility & core system stability, functionality and reliability and fulfilling users change requests.
• payment system enhancement:
Co-managed, co-leaded and participated in host development and testing steering the project staff to higher productivity and reliability, to fulfil requirements within high volume payments periods.
• Handy financial transactions processing system:
Analysed, coded and tested a new system to collect all human paper transactions and process them to core system within EOD cycle directly producing needed reports to minimize risk of human errors within calculations and mass data entry.
• Day to day change requests fulfilment:
Applied SDLC onto mobility & SIB2000 core banking's in-house conversational system upgrades improving system stability, functionality and reliability and fulfilling users change requests.
• Mobility banking counsellor/system lead:
Managed prioritization of business requirements regarding all mobility banking channels (ATM, internet, mobile and all CRM "thin client" required data collection screens) then preparing RFP's and driving the whole portfolio from scratch business analysis through development (both in-house and third party) then testing (including thorough) and finally production release and trouble shooting "if needed" focusing on all antifraud requirements fulfilling.
• Electronic centralized cheque system :
Managed and leaded bank's host/outsourcing staff in fulfilling ECCS system enhancements.
• Customer relationship management system:
Managed and leaded bank's host/outsourcing staff in fulfilling CRM system enhancements.
• Inbound Enterprise Salary system archiving:
Managed and leaded bank's host/outsourcing staff in fulfilling IESSA system enhancements.
• Jordanian ministry of finance financial centralization system:
Managed and leaded bank's host staff in fulfilling MOFFCS system requirements.
• Wealth management "VIP" branch system:
Managed and leaded bank's host staff in fulfilling WMBS system requirements.
• IT department policies and procedures design:
Managed and leaded writing the bank's IT department policies and procedures.
• Bank's system High Availability & Disaster Recovery:
Participated in both HA & DR procedures definition and implementation.
• Day to day change requests fulfilment:
Managed and leaded core staff in improving system stability, functionality and reliability and fulfilling users change requests.
• Historical system reporting enhancement :
Analysed, coded and tested Historical system reporting enhancement updates minimizing time and effort needed to finalize those reports and correcting all bugs that halts/affects the system in huge data processing.
• Lekhwayya car plates special numbers system :
Analysed, coded, steered and tested Lekhwayya car plate's special numbers Traffic updates.
• Day to day change requests fulfilment:
Maintained/Steered/tested Traffic updates improving system stability, reliability and fulfilling users change requests.
• Mobility banking councellor/system lead:
Managed prioritization of business requirements regarding all mobility banking channels (ATM, internet, mobile and all CRM "thin client" required data collection screens) then preparing RFP's and driving the whole portfolio from scratch business analysis through development (both in-house and third party) then testing (including thorough) and finally production release and trouble shooting "if needed" focusing on all antifraud requirements fulfilling.
• IT mainframe Pool Lead:
Supervised all mainframe analyst programmers training, scheduling and encouragement taking resource utilization to the extreme, improving IT productivity.
• IT Strategic Projects Technical Counsellor/Advisor:
Counselled/Advised/Co-Tested ATM, DCMS, LDAP, SME Internet Banking, MQ middle ware, S1 Teller, S1 CRM and other projects in relation to Mainframe development that affects or deals directly or indirectly with the core banking in both business side and the technical sides.
• Branch Automation System IT Project Host Chief Analyst:
Managed and lead all host development and unit testing steering the project outsourced staff to higher productivity and reliability.
• MQ middleware IT Project Host Chief Analyst:
Managed and lead all host development and unit testing steering the project outsourced staff to higher productivity and reliability.
• IT Business analyst/Project Manager/Team leader/System analyst:
Managed/Co-managed/Team-leaded/Business and/or System analysed various IT projects including (New ATM System, Integrated Customer Enquiry, LDAP, Data Cleansing, Relationship Banking Activation and Enhancement, Non stop e-services, Letter of Guarantees, Standing Orders, Year 2000 compliance ...
and many small to large projects)
• Day to day change requests fulfilment:
Analysed, supervised coding, testing and implementation of various online and batch business requirements and/or technical upgrades regarding a variety of banking(financial and non financial) and non-banking systems which contributed to company productivity / performance, improved client satisfaction, company cost-savings, increased company revenue, increased company profitability.
Mu'tah University is one of the accredited Jordanian universities where I got Bachelors of Science - Major Compyter Science