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Atique Ishraq Sian, Library Customer Service Assistant

Atique Ishraq Sian

Library Customer Service Assistant·University of South Wales, UK

United Kingdom

Master's degree, Aeronautical Engineering

Work experience

Total years of experience: 0 years, 4 months

Library Customer Service Assistant

March 2026 - Present

University of South Wales, UK

Cardiff, United Kingdom

March 2026 - Present

Deliver front-line customer service by assisting students, staff, and visitors with library enquiries, account support, and resource access. Resolve customer issues efficiently, provide administrative support, maintain accurate records, and contribute to the smooth day-to-day operation of the library while demonstrating excellent communication, problem-solving, and interpersonal skills.

Company industry:
Higher Education
Job role:
Support Services

Education

University of South Wales

October 2024

October 2024

Master's degree, Aeronautical Engineering

United Kingdom

GPA (rating): Very good

GPA (rating): Very good

Developed advanced knowledge in aerodynamics, propulsion, engineering materials, CFD, and Finite Element Analysis (FEA). Completed projects involving aircraft design, aerodynamic analysis, CAD modelling using SolidWorks, CFD simulations using ANSYS Fluent, and structural analysis. Conducted a master's dissertation on the experimental and numerical analysis of airflow over an Ahmed Body, integrating CAD, CFD, and wind tunnel testing to evaluate aerodynamic performance and validate results.

University of South Wales

July 2022

July 2022

Bachelor's degree, Aeronautical Engineering

United Kingdom

GPA (rating): Very good

GPA (rating): Very good

Developed a strong foundation in aerodynamics, aircraft design, flight mechanics, engineering materials, CAD, CFD, and Finite Element Analysis (FEA). Gained practical experience in 3D modelling using SolidWorks, CFD simulations using ANSYS Fluent, and engineering analysis through coursework and laboratory projects. Completed a final-year project investigating the effect of different winglet configurations on aircraft performance using CFD to evaluate aerodynamic efficiency.

Skills

MATLAB

Expert

PROBLEM SOLVING

Expert

AEROSPACE ENGINEERING

Expert

DETAIL ORIENTED

Expert

COMPUTER AIDED DESIGN

Expert

SOLIDWORKS CAD

Expert

AUTOCAD

Expert

COMPUTER LITERACY

Expert

ANALYTICAL SKILLS

Expert

COMPUTATIONAL FLUID DYNAMICS

Expert

Languages

Bengali

Native Speaker

English

Expert

Arabic

Beginner

Urdu

Intermediate

Hindi

Intermediate

Hobbies and interests

Chess
Playing Cricket
Hiking,
Travelling,