Primary Classroom Teacher/ Private Tutor
Bumble Bee Nursery
Total years of experience :6 years, 11 Months
Developed a careful and creative program suitable for pre-school children. Observed each child to grow social competencies and build self-esteem. Introduced 15+ Montessori activities, using 4-6 daily. Implemented program to let preschoolers encourage each other through projects, increasing task confidence by 25%.
Observed employees and followed what my mission was for the visit. Filled out detailed reports of after visits. G.W.R Consulate Attended restaurants, retail stores, and more.
Resolved 300 customer complaints via phone, email social media per day. Identified and assessed customers' needs to achieve satisfaction, while ensuring the continuation and enhancements of services. Recognized by directors as the best customer service representative, attained employee of the month three times.. Managed financial transactions and balanced drawers. Learned company's product offerings and contributed to an increase in monthly sales. Provided comprehensive follow-up, often going between customer and vendors to resolve issues, and tailoring resolutions to meet customer needs.
Ensured efficient operation of the office. Supported managers and employees through a variety of tasks such as donation and emergency boxes, memos, letters, and expense reports. Planned, managed, and organized events. Maintained effective records and administration, while upholding important records.