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Aya Berro, IT & Administrative Assistant – Freelance & Institutional Work

Aya Berro

IT & Administrative Assistant – Freelance & Institutional Work·remote

Lebanon

Bachelor's degree, Information Technology & Administrative Informatics

Work experience

Total years of experience: 9 years, 6 months

IT & Administrative Assistant – Freelance & Institutional Work

January 2017 - Present

remote

Beirut, Lebanon Remote

January 2017 - Present

• Managed and maintained computer systems and technical equipment.
• Performed software installation, troubleshooting, and virus protection.
• Assisted with database management and data organization.
• Supported customer service operations and client communication.
• Managed inventory, stock tracking, and product records.
• Handled administrative tasks including scheduling and documentation.
• Assisted in HTML and basic web development tasks.
• Resolved social media and technical support issues for clients.
• Processed data entry tasks with high attention to detail.
• Coordinated workflow and maintained organized records.

Company industry:
Administration Support Services

Education

Lebanese American University

July 2026

July 2026

Bachelor's degree, Information Technology & Administrative Informatics

Lebanon

Lebanese International University

January 2025

January 2025

Higher diploma, IT And Spatial Management

Lebanon

Lebanese University

January 2025

January 2025

Bachelor's degree, Administration And Business Administration

Lebanon

Skills

ADMINISTRATIVE FUNCTIONS

Intermediate

ADMINISTRATIVE SUPPORT

Intermediate

COMPUTER REPAIR

Intermediate

CUSTOMER RELATIONSHIP MANAGEMENT

Intermediate

CUSTOMER SERVICE

Intermediate

DATA ENTRY

Intermediate

DATABASE MANAGEMENT

Intermediate

INFORMATION TECHNOLOGY

Intermediate

INVENTORY MANAGEMENT

Intermediate

MICROSOFT OFFICE

Intermediate

Science

Intermediate

Sales

Intermediate

Management

Intermediate

Microsoft Excel

Expert

Marketing

Expert

Accounting

Intermediate

Teamwork

Expert

Administration

Expert

Project Management

Intermediate

Languages

Arabic

Native Speaker

English

Expert