IT Systems Administrator
Al- Muroj International Company
Total years of experience :11 years, 10 Months
Administration of Domain Controller, Aplication Server and Exchange Server 2013(HP DL380 G8).
Administrating Windows Server 2012 Active Directory, DHCP, DNS, WLAN, VPN, WSUS and IPv4 for the clients.
Administrating Cyberroam (SOPHOS) Firewall UTM.
Administrating and troubleshooting Application Server (INJAZAT) and its remote clients(Company Showrooms and Factories).
Making new emails for new emplyees from Exchange Admin Center.
Installing and troubleshooting of desktop computers and network printers already installed and Troubleshooting of network faults.
Configuration of Outlook includes IMAP, POP3/SMTP and exchange accounts on PC, Tablet and Mobile phone.
Administration of Domain Controller and Exchange Server including making new mails for new emplyees.
Communication with Clients and sending quotations regarding IT Products and Securty Sytems.
Solve Client Issues and taking care of new inquiries for PCs, Laptops and Servers & its parts.
IT Suppport role in own Office with installing and troubleshooting of PCs and network printers already installed and Troubleshooting network faults.
Configuration of Outlook includes IMAP, POP3/SMTP and exchange accounts on PC, Tablet and Mobile phone.
Configuration of DVRs and NVRs of CCTV Cameras.
PTZ cameras installation configuration.
PTZ Controller installation and Tour configuration.
Configuration of DVR, NVR, software, CMS VMS , and mobile software.
Technical support and Training for people using the network, CCTV Cameras & IT Products.
Hotel door lock installation. RF Lock, Troubleshooting and Re assembling & Maintenance of locks
Installation of Time Attendance Machines.
Access door Controller and other product.Installation and configuration with card + Remote& Key Pad.
It was a temporary position for 2 months and the responsibilities which include
•Install, upgrade, support and troubleshoot XP, Windows 7, 8 and Microsoft Office 2007
and any other authorised desktop applications
•Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment
•Performs general preventative maintenance tasks on computers, laptops, printers and any other authorized peripheral equipment
•Performs remedial repairs on computers, laptops, printers and any other authorized peripheral equipment.
•Customize desktop hardware to meet user specifications and site standards.
•Performs work in compliance within specified warranty requirements.
•Returns defective equipment/parts to maintenance inventory, documents customer repairs, maintains and restocks assigned parts inventory to insure proper spare parts levels
•Safely package equipment for branches and arrange for the transport of the
equipment.
•Responsible for monitoring, operating, managing, troubleshooting and restoring to service any terminal service client, personal computers (PC) or notebooks that has authorized access to the network.
•Develop trends by monitoring and analyzing incoming calls, problems and support requests.
6 months experience in which includes:
• Installation, configuration and administrating Windows Server 2008, 2012 Active Directory, DHCP, DNS, WLAN, VPN, WSUS and IPv4.
• Deploying OS through WDS
• LAN / WAN network environments.
• Installation and configuration of Microsoft Hyper-V .
• Operating system knowledge: Windows XP, 7, 8 and Vista
• Ability to diagnose and Fix any kind of software and hardware of Laptop, PC, Desktop and Printer services.
• Installing and updating McAfee and other Antivirus Soft wares.
• VMware vSphere Architecture, design, install, configure VMware ESX, ESXi, and vSphere 5 environments with Virtual Center management and, Consolidated Backup, DRS, HA, DPM and vMotion.
• Build, configure and deploy VMs and templates. Physical-to-Virtual (P2V) and Virtual-to-Virtual (V2V) migration of Windows Server 2003, 2008, and 2012.
• Analyse and troubleshoot on an basic level, performance of SAN-backed VMware ESX infrastructure to determine proper allocation of resources to a multi-department user population with widely varying needs.
Manages Windows network (users, computers, printers, etc) with Active Directory.
Provided technical support computer Hardware including scanners and printers.
Using all resources available to carry out fault fixes.
Configuration and installtion of computer hardware and software.
Installtion of printers, scanner and fax machines