IT Director / Program manager
Dahabshiil International Financial Group
Total years of experience :17 years, 6 Months
Dahabshiil International Financial Group - UK / UAE Feb. 2007 - Present
IT Director / CIO
A multinational financial holding corporate based in UK, with $15 billion/year global money transfer turnover, established in London in 1989 to be the largest money transfer corporate that serving Africa and African nations live outside Africa, with 5-regional offices and more than 3, 500 branch worldwide, and more than 4, 000 staff member operate from 56 country.
Provide executive leadership as the corporate IT head, Work with the corporate executive members and regional IT managers, reporting to the group CEO. Responsible for all IT strategic planning, implementation, new IT technologies tracking for corporate IT evolution process, including:
• Corporate IT strategic planning and projects implementation.
• Cost/benefit analyses and communicate risks associated with IT
investments.
• Develop IT annual operation and capital budgets, track and report
spending and cost savings.
• Directed operations and information technology systems for more
than 4, 000-staff member across the globe including
infrastructure, software development and solution architects.
• Third party vendors and partner’s relationships for purchasing,
leasing and service including data center design/hosting,
hardware, software products, web applications and application
security systems.
• Implementing corporate broad IT systems including :
o Corporate oracle ERP, CRM & Call Center, Islamic core banking,
integrated ATM solution, Mobile banking, Mobile payment and
remittance system, VOIP/Data communication, VPN network,
WAN/LAN Network re-designing and implementation, online
system securities, web based eServices systems and oracle BI.
Al Gurair Group - Dubai, UAE May. 2004 - Jan 2007
IT Director / Program Manager
An information technology company that is over 30 years old, is part of one of UAE’s biggest business houses- Al Gurair Group, has some of the country’s leading corporate names on its client list and works with a competent team of over 400. Raqmiyat delivers a technology-enabled business solution that helps companies benefit from cutting edge services.
Reporting to COO/CEO, Managing big corporate and governmental accounts/projects and costs, Controlling program/project assigned resources and their utilization, Coordinate product development across running projects and with project managers, Managing / providing liaison with principals and venders, Review and approve of sales proposals, sales orders and contracts as per as the criteria defined in corporate QMS, Carrying out responsibilities as laid down in the relevant quality system procedures in effect, looking after evaluation and training needs for assigned staff, Providing post-sales warranty & maintenance of projects, and Achieving CEO assigned business objectives and quality objectives
Notable Accomplishments
• Successfully directed, developed and implemented the first cheque clearing system in UAE with the central bank of emirates.
• Increasing the corporate capacity in successful implementation for open source ERP products owned by the corporate from 4 projects to 14 projects per year, by restructuring the development team and development process -including PMI and CMM standards, and set-up a full software unit for ERP development in India and UAE.
• Closing critical strategic long open projects with a total value of $23.5M with 3-different governmental organizations, converted a resource leaking account to a valuable account that order new service and generate new profit.
International Turnkey Systems (ITS) - Cairo, Egypt June. 2002 - April. 2004
Project Manager / Product Specialist - PMP Certified
ITS, a leading integrated information technology solutions and software services provider, offers products and services for the Middle East and GCC region, Africa, Bangladesh, Pakistan and Malaysia, this include Banking, Telecommunication and ERP/CRM and eService.
Working with programs manager and products Director to, Mange, plan, organize, direct, control and evaluate the operation of projects, Develop and implement policies and procedures for software development projects, Meet with clients to discuss system requirement, specification cost and timelines. Technical support team lead, support and lead a team of a technical staff to support the corporate applications and databases (Oracle, DB2 and MSSQL) on different UNIX and windows platforms, Recruit and supervise computer analysts engineers, programmers technicians and other personnel and oversee their professional, development and training and Mange and organize projects configuration management administration with product owner companies in USA and UK using MKS.
Notable Accomplishments
• Become CMM level 2, 3, 4 certified in project management and configuration management role.
• Being core member team of MKS configuration management for the international development environment for SCT Corporate in USA.
• Directed the development for the full core Islamic banking modules for commercial bank of Dubai.
• Directed the full software implementation/customization cycle for Al-IMAM University in KSA.
Oracle Corporation, Oracle KSA / USA Mar. 1997 - May 2002
Software Specialist / Senior Oracle DBA
Working for oracle were a great experience for my technical IT background, my experience in this period cover many different areas, from development to solution Architecture, Proven areas of experience include ( but not limited to), Software development, oracle Developer, Oracle Designer, Database Design, Database tuning, technical support, Database administration, Unix operating systems (AIX, True Unix, Sun Solaris, etc..), Gateway products DRDA, 24x7 systems, Back and recovery, network and security, application server.
Notable Accomplishments
* Developing the fist web based service for KSA municipalities using Oracle WebDB in year 2000.
* Oracle KSA re-allocated me to oracle Los Angles to work with the DRDA gateway development team in USA to change the source code of Oracle DRDA gateway to work with IMB VM systems after proving that oracle DRDA is only working with IBM MVS and not IBM VM.
* Prompted to be reallocated from Oracle KSA to Oracle LA, USA
* Become an expert in Oracle RAC, oracle gateway and 24x7 system configurations and setup.
CitiMax Ltd., Cairo - Egypt / UK Jan. 1995 - Feb. 1997
Analyst/Programmer
CitiMax Ltd. Is a UK based corporate with a development center in Cairo-Egypt, the Cairo development center were developing software packages for UK and European countries. The corporate is a member of Citi group and was working mainly for financial and banking sector.
Reporting to project manager, writing, modify, integrate and test software code, Identify and communicate technical problems, processes and solutions, Assist in the collection and documentation of user's requirements, Assist in the development of logical and physical specifications
Diploma, SSDP-Software Skills Development Program, AUC, Egypt 1995.
Bachelors of Computer Engineering, Faculty of Engineering & Technology, Egypt 1994.