System Administrator
IDEMIA Security & Identity - Abu Dhabi
Total years of experience :19 years, 11 Months
- System Administrator for the company projects (e-Border) Performing daily system monitoring, verifying the integrity and availability of all hardware, server resources and systems, reviewing system and application logs.
- Oracle Database and Linux servers, Network Monitor and Administration.
- Managing technical Support Engineers at project site, creating all needed Documentations to cover the entire project needs and cover the client standards and SLA’s.
- Supporting for IAD IRIS Camera and Biometric System.
- Jasper report administration, creating needed reports, and Daily data analysis for whole system.
- Train new Staff Admin and support Engineers on the system and Devices.
Highlights:
- Create Full Access Application for Lebanon Government.
- Create Full documentation covering the whole project from Support guide, admin guide, needed forms for daily operations, awareness, procedures and support performance
- Supporting and troubleshooting the Government projects.
- Oracle Database servers Administration.
- Installation, Configuration and Troubleshooting for Biometric systems devices and application.
- Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
- Onsite support with the customer on a daily basis.
- Supporting the roll-out of new applications, following diagrams and written instructions to repair a fault or set-up a system, testing and evaluating new technology.
- Provide the level 1, 2, 3 supports to the client and follow up with the task.
- Supporting the roll-out of new applications, following diagrams and written instructions to repair a fault or set-up a system, testing and evaluating new technology.
- Built and maintained vendor relationships and managed the purchase of hardware and software products.
- Develop and maintain documentation of technology and support best practices.
Achievements:
- Designed and developed the company's corporate website (www.mecgulf.com).
- Built and managed the company's Inventory and network Management System.
- Built and managed the company's Project management web site.
Because of the Market down Issue at that time, I start self training courses using CBT-Nuggets, Career Academy, Total Training to update my skills in Information Technology and gain more certificate
on
CCNA (using CBT- Nuggets and Paket Tracer)
MCTS on SharePoint 2007 Configuration
MCTS on Windows Server 2008 Active Directory
MCTS on SQL Server 2008 Configuration
I use VMWare workstation for real training and apply what I learn
- Provide the level 1, 2, 3 supports to the client and follow up with the task.
- Supporting the roll-out of new applications, following diagrams and written instructions to repair a fault or set-up a system.
- Develop and maintain documentation of technology and support best practices.
- Involved in preparing IT department's budget and strategy, which met the company’s mission and vision.
Achievements:
- Played a pivotal role in developing company's corporate website (www.manazel-re.com).
- Built and managed the company's Inventory and network Management System.
- Played a pivotal role in deployment of Microsoft Dynamic CRM project.
- Served as ICDL instructor and tester, and managed the ICDL test Sessions.
- Delivered training courses on Operating systems, Networking, database design, Adobe flash, Adobe Photoshop, and website design.
- Assumed overall responsibility of managing IT infrastructure network, services and operation.
- Supporting the roll-out of new applications, following diagrams and written instructions to repair a fault or set up a system.
(900 Hours) 6 month Training Program in Information Technology – Ministry of communication with IBM, Egypt I Study: Windows XP Microsoft Office Windows Server 2000 Networking CIW Adobe Photoshop Adobe Flash Adobe DreamWaver FrontPage E-Commerce ASP.net HTML XML PHP
Physics Math Information Technology